Job responsibilities
JOB DESCRIPTION
Job title:
Business Manager
Salary
Up to £50,000
depending on experience
Reporting to:
Head of Operations
Accountable to:
Managing Director
Sussex Primary Care
1.
Sussex Primary Cares Values
Be
patient-focussed in everything we do
Support
staff to be the best they can be
Innovate,
learn and evaluate
Sussex Primary Care run a number of GP Practices across Sussex providing
excellent primary care in the heart of the community. We
are a learning organisation that listens to our team of staff, patients and
partners to guide our future. At the heart of our vision are our patients and
their needs.
2.
Job Summary
To provide leadership to a defined group of
practice or other Primary Care Services provided by SPC.
To ensure delivery of key targets in relation to
service performance, governance, workforce planning and financial sustainability
for their defined group of services
To be accountable for the operational management
of their group of services
3.
Key Responsibilities
Responsible for promoting the vision and values
of Sussex Primary Care, leading by example and demonstrating the values in
their leadership behaviours and in how they support their teams
Deliver the SPC Strategic objectives within
their area of responsibility:
o
Improve outcomes and experience for patients
o
Support and develop our workforce
o
Ensure a more resilient and sustainable primary
care
To lead and support their services, empowering
them to perform at their best, through the provision of excellent facilitative
operational and management support.
Lead on the implementation of agreed service
developments within their services
Be accountable for delivery of service quality
improvement plans
Ensure that Practice leadership teams have
clearly defined objectives linking into the annual Business plan
Ensure that Practices comply with reporting
arrangements reporting monthly to the Senior Management Team on the agreed
metrics
Working with the central team and others develop
and agree an annual budget for each practice, working with the practice
leadership team to deliver a balanced budget at year end
Be responsible for ongoing management of service
budgets including:
o
Delivery of financial targets across services
o
Maximising income through proactive management
of activity against the different income streams
o
Ensuring that all income and expenditure due is
received or recorded in the accounts of the practice including non-NHS income
Support the Operational Manager with other
financial aspects of the practice - including payroll and NHS pension scheme
arrangements with the support of SCFTs Finance team
Working with their teams regularly review the
workforce profile to ensure the right skill mix is in place to deliver services
to patients safely
Be responsible for security, repairs, and
maintenance of premises, services and equipment.
Ensure all Information Governance policies are
in place and that staff access appropriate training
Be responsible for the practices computer
systems including organising any maintenance and developments to the system and
liaising with external agencies (CCG, CSU, software suppliers etc)
Ensure compliance with Data Protection
legislation.
Monitor Smart Card usage in the practice.
4.
Organisation Chart
Managing Director
Head of Operations
Business Manager
5.
Flexibility
a) This
job description is intended to provide a broad outline of the role. The
postholder may be required to carry out other duties commensurate with their
banding and competence.
6.
Policies and Procedures
a) The
postholder is required to familiarise themselves with all organisation policies
and procedures and to comply with these at all times.
7.
Confidentiality and Data Protection
a) The
postholder must maintain the confidentiality of information about patients,
staff and other health service business and meet the requirements of the Data
Protection Act (1998) at all times.
b) The
postholder must comply with all organisation information and data protection
policies at all times. The work of Sussex Primary Care is of a confidential
nature and any information gained by the postholder in their role must not be
communicated to other persons except where required in the recognised course of
duty.
8.
Health and Safety
a) Employees
must be aware of the responsibilities placed on them under the Health and
Safety at Work Act (1974) and must follow these in full at all times, including
ensuring that they act in line with all agreed procedures at all times in order
to maintain a safe environment for
patients, visitors and colleagues.
9.
Equality and Diversity
a) Sussex
Primary Care is working towards equality and has policies relating to the
equality of opportunity in employment and service delivery. All staff are expected to comply with these
policies.
10.
Use of Technology
a) The
organisation is making increased use of computer technology. The majority of
employees (both clinical and non-clinical) should expect to use automated
information systems in their work in order to improve quality and co-ordination
of services, and to enable faster and more certain communication within the
Organisation. Necessary training will be provided.
11.
No Smoking Policy
a) Sussex
Primary Care operates a no-smoking policy, in line with Government
legislation. This applies to all staff,
visitors and patients. It is a condition
of employment for staff that they do not smoke whilst on duty or in uniform or
anywhere on Organisation premises. This includes electronic cigarettes.
b) Whilst
we do not discriminate against employing smokers, they are expected to adhere
to this policy and all prospective employees should be aware of this.
12.
Professional Registration
a) All
employees who are required to be a member of a professional body are required
to hold relevant registration and must comply with the standards and guidelines
of their professional practice, education and conduct and must act at all times
within the boundary of the code of conduct.
13.
Infection Prevention and Control
a) Infection
Prevention and Control is everybody's responsibility. All staff, both clinical and non-clinical are
required to adhere to the organisations Infection Prevention and Control
policy and make every effort to maintain high standards of infection prevention
and control at all times thereby reducing the burden of Health Care Associated
Infections.
14.
Safeguarding Children, Young People and
Vulnerable Adults
a) Sussex
Primary Careis committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and
volunteers to share this commitment. Rigorous recruitment checks are carried
out and successful applicants may be required to undertake an Enhanced
Disclosure via the Disclosure and Barring Service (DBS).
15.
Quality
a) Excellent
care at the heart of the community is our organisation vision. To make sure our
care meets this high standard all staff must ensure that the three themes of
quality care are provided in every encounter they have with our patients. The
three themes are safe care, effective care and patient-centred care.
