Case Manager

Job summary

Exciting opportunities are now available to join the Continuing Healthcare team (CHC) in the role of PHB / Care Management Co-ordinator for 37.5 hours a week.

In order to be successful in this role you will need:

Registered Nurse qualification, AHP or Social Work qualification

Relevant experience of working in a complex organisation NHS or Social Care

Experience of working in partnership with service users, carers, service providers and other professionals.

Demonstrate ability to work defined targets and deadlines

Highly developed interpersonal skills and communication skills

Analytical skills

We are looking for candidates from a diverse range of backgrounds that can evidence how their qualifications, skills and experience will contribute to NECS values and strategic goals. Candidates are advised to use the supporting statement section of the application form to clearly outline how they meet the role requirements set out in the attached person specification.

What we offer:

Annual leave of between 27 to 33 days plus Bank Holidays pro rata

Access to NHS pension scheme, with employer contributions of 20.6%

Potential for flexibility between remote working and working in- office

Employee Assistance Programme (EAP), lease car scheme, access to NHS discounts, personal development opportunities

Main duties of the job

This role will be responsible for:

Undertaking care management duties, in order to meet the assessed needs of patients who receive NHS Continuing Care funding, communicating and working in partnership with GPs, social services and other statutory and voluntary organisations including patients and their carers.

Promoting Personal Health Budgets (PHBs) ensuring integration into continuing healthcare and that they are offered where requested to those clients who meet agreed criteria.

Case managing CHC clients ensuring timely reviews are conducted to ensure health and nursing care needs are being met appropriately and to ascertain care packages continue to be effectively commissioned and are cost effective.

To identify the risks presented by the needs of individuals and develop person centred, cost effective care plans, working with specialist health professionals and the patient to manage these risks.

About us

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued, and empowered. We are passionate about nurturing and developing people.

We collaborate in the offices at least twice a week and do not offer 100% remote working. Please only apply for this role if you are able to commit to this arrangement.