NHS North Of England Commissioning Support Unit

UEC1-1_Local Directory of Services Lead

The closing date is 28 November 2025

Job summary

Are you a highly organised, enthusiastic and motivated individual. Are you looking for an opportunity to make a difference in a role.

Due to internal changes, we are looking for an experienced Local Directory of Services lead, with operational experience and/or knowledge of the Directory of Services to join the UEC Solutions DoS Team. The Local DoS Lead is a key role in UEC ensuring:

- Effective delivery of integrated urgent care using Directory of Services (DoS).

- Work to ensure the DoS accurately reflects the services offered within multiple ICBs across the country

- Providing a subject matter expert role to support Regional and place-based colleagues answering queries on DoS.

- Produce data analysis / case studies evidencing benefits of change and positive impact on UEC services.

- Ensure benefits and lessons learned are clearly identified.

- Influencing commissioning through data driven evidence to support patient flow

This role is based at the Scarsdale Hospital. We offer hybrid working in this role meaning that the successful candidate can work from a mixture of the office and home location.

Main duties of the job

This role will be responsible for

Managing services within the DoS ensuring they accurately reflect the service provision

Contributing to the delivery of national mandates for urgent and emergency care

Providing subject matter expertise to ICB and Place based leads on the function and management of the DoS

Supporting in testing of new functionality and releases to ensure accurate delivery of the service provision

Working in collaboration with ICBs, identifying areas of good practice that can be rolled out across the region.

Analysing data using agreed tools to identify changes or additions to place based provision

Providing support to ICB Clinical colleagues in agreeing the sign off of national NHS Pathways releases ensuring coverage for all patients.

About us

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts.

Details

Date posted

21 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year

Contract

Permanent

Working pattern

Full-time

Reference number

I9869-BIS-7955

Job locations

Nhs North Derbyshire C C G

Nightingale Close

Chesterfield

Derbyshire

S41 7PF


Job description

Job responsibilities

The Local DoS Lead will provide a key supporting role to Senior Project Manager contributing their expertise to provide high quality support for the DoS. The DoS covers all services within England including health, social and community services.

Local DoS Leads will contribute to the following functions in relation to the specific DoS areas:

- Effective gap analysis

- Effective delivery of Integrated Urgent and Emergency Care

- Contribute to the DoS expectations within NHS Englands Commissioning Standards

Please see full job description attached, detailing full remit of roles and responsibilities.

Job description

Job responsibilities

The Local DoS Lead will provide a key supporting role to Senior Project Manager contributing their expertise to provide high quality support for the DoS. The DoS covers all services within England including health, social and community services.

Local DoS Leads will contribute to the following functions in relation to the specific DoS areas:

- Effective gap analysis

- Effective delivery of Integrated Urgent and Emergency Care

- Contribute to the DoS expectations within NHS Englands Commissioning Standards

Please see full job description attached, detailing full remit of roles and responsibilities.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience.

Desirable

  • Extensive knowledge of NHS Pathways

Experience

Essential

  • A strong and relevant track record that demonstrates success.
  • Practical experience in facilitating change in service delivery through motivating others
  • Proven record of finding innovative solutions to highly complex problems
  • Experience of stakeholder engagement and services innovation
  • Proven experience in effective organisation and planning

Desirable

  • Experience of working across organisations and with other agencies
  • Experience in telephone triage and use of the DoS in an operational environment
  • Experience of training delivery
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience.

Desirable

  • Extensive knowledge of NHS Pathways

Experience

Essential

  • A strong and relevant track record that demonstrates success.
  • Practical experience in facilitating change in service delivery through motivating others
  • Proven record of finding innovative solutions to highly complex problems
  • Experience of stakeholder engagement and services innovation
  • Proven experience in effective organisation and planning

Desirable

  • Experience of working across organisations and with other agencies
  • Experience in telephone triage and use of the DoS in an operational environment
  • Experience of training delivery

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

Nhs North Derbyshire C C G

Nightingale Close

Chesterfield

Derbyshire

S41 7PF


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

Nhs North Derbyshire C C G

Nightingale Close

Chesterfield

Derbyshire

S41 7PF


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Transformation and Delivery Manager

Alex Connelly

alexconnelly@nhs.net

Details

Date posted

21 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year

Contract

Permanent

Working pattern

Full-time

Reference number

I9869-BIS-7955

Job locations

Nhs North Derbyshire C C G

Nightingale Close

Chesterfield

Derbyshire

S41 7PF


Supporting documents

Privacy notice

NHS North Of England Commissioning Support Unit's privacy notice (opens in a new tab)