NHS North Of England Commissioning Support Unit

HJIS Training Development Business Change

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This job is now closed

Job summary

Are you a customer-focused, self-motivated, innovative, ambitious person experienced in Training Development and Business Change, with SystmOne Prison and Mental Health experience. Are you looking for an exciting opportunity to make a real difference in an influential role within the HJIS training team.

Due to a current vacant position we are looking for an experienced Training Development and Business Change Specialist to join the HJIS training team. The team of over 16 staff offers Training and Development services to ["a wide array of clients across the health sector, including the Secure & Detained Estate". The Training Development and Business Change Specialist has a key role in ensuring that the London sites are supported with all of their training requirements, processes are managed, and outlined using Visio, training materials are kept up to date and documents are designed and created for the new deployment projects

This role is based at the Canary Wharf office OR We offer hybrid working in this role meaning that the successful candidate can work from a mixture of locations including home, NECS offices and customer locations.

Main duties of the job

This role will be responsible for:

Working autonomously within geographical areas and lead independently on developing and delivering training packages.

Design, review and develop effective training guides to support training delivery, whilst also managing the e-learning platform.

Monitoring and evaluation of training activities and feedback forms to ensure that business needs are being delivered and met.

Manage business change activities, capturing the As Is and To Be approach using MS Visio.

Deliver specialist SystmOne training using a variety of methods, such as face to face on-site, or remotely via MS Teams.

About us

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts.

Details

Date posted

13 September 2023

Pay scheme

Other

Salary

£35,392 to £42,618 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

I9869-NEL34-8034

Job locations

NECS

10 South Colonnade

London

E14 4PU


Job description

Job responsibilities

Work as part of a team of other Clinical Systems Specialists to develop and deliver effective support and training services for core clinical systems across a number of GP practices, federations and ICBs.

Support and deliver training that will modernise and introduce new ways of working in the above organisations (and others).

Please see the attached Job Description in Supporting Documents for more information.

Job description

Job responsibilities

Work as part of a team of other Clinical Systems Specialists to develop and deliver effective support and training services for core clinical systems across a number of GP practices, federations and ICBs.

Support and deliver training that will modernise and introduce new ways of working in the above organisations (and others).

Please see the attached Job Description in Supporting Documents for more information.

Person Specification

Qualifications

Essential

  • Educated to Degree level or equivalent experience.
  • Proven ability and specialist, in depth knowledge in GP clinical systems (see Experience section below).
  • Evidence of relevant continuing professional development.

Experience

Essential

  • Significant experience in existing IT clinical systems gained in GP practice during a full financial year/fiscal cycle to specialist level.
  • In depth knowledge of GP operating practices and procedures.
  • Significant experience in a customer facing operational role in a complex and diverse organisation.
  • Knowledge of commissioning support operations and other support services.
  • Experience of quality improvement through training delivery and data analysis.
  • Proven ability to implement training needs analysis and curriculum development.

Desirable

  • Experience of working across organisations and with other agencies.
  • Knowledge of training methodologies such as TAP.
  • Experience in an ICT training environment.
  • Experience of developing and delivering training programmes using different delivery techniques.
Person Specification

Qualifications

Essential

  • Educated to Degree level or equivalent experience.
  • Proven ability and specialist, in depth knowledge in GP clinical systems (see Experience section below).
  • Evidence of relevant continuing professional development.

Experience

Essential

  • Significant experience in existing IT clinical systems gained in GP practice during a full financial year/fiscal cycle to specialist level.
  • In depth knowledge of GP operating practices and procedures.
  • Significant experience in a customer facing operational role in a complex and diverse organisation.
  • Knowledge of commissioning support operations and other support services.
  • Experience of quality improvement through training delivery and data analysis.
  • Proven ability to implement training needs analysis and curriculum development.

Desirable

  • Experience of working across organisations and with other agencies.
  • Knowledge of training methodologies such as TAP.
  • Experience in an ICT training environment.
  • Experience of developing and delivering training programmes using different delivery techniques.

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

NECS

10 South Colonnade

London

E14 4PU


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

NECS

10 South Colonnade

London

E14 4PU


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Victoria Smith

victoria.smith63@nhs.net

Details

Date posted

13 September 2023

Pay scheme

Other

Salary

£35,392 to £42,618 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

I9869-NEL34-8034

Job locations

NECS

10 South Colonnade

London

E14 4PU


Supporting documents

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