IFR Clinical Support Officer

Job summary

Please note this role is restricted to internal CSU colleagues only.

Essential requirement to work from the office location on a regular/potentially weekly basis

We are currently looking for a highly organised, enthusiastic and motivated individual to work within the Individual Funding Request (IFR) team. Within the role, you will review IFR cases submitted from Primary, Secondary and Independent sector organisations, checking the criteria against a set of policies in order to make a clinical recommendation as to whether the requested procedure funding should be approved or not. You will work closely with fellow clinicians, and on occasion, may be asked to review new guidance to support our Value Based Commissioning policies. This is an interesting and varied role and would suit a highly organised individual who understands the importance of effective communications.

The role is part time (27 hours), based in John Snow House in Durham (as your main office base). Office hours are generally 9-5 (excluding weekends), though we can offer some flex in this (8-4) for example.

If you would like to discuss this role in more detail, please contact Claire Wong at claire.wong1@nhs.net

Main duties of the job

You should have varied clinical experience, with a willingness to consider the VBCC policy in reaching your recommendation, justifying this as you go. You will provide day to day support to the wider IFR team in ensuring cases are processed in a timely manner, linking in with local clinicians (GPs / Consultants / Public Health) as required.

The role itself is flexible, but we would expect that you would work some of your time into an office environment with the wider team, in proportion with your working hours (for example, if you work 3 days, one of these should be in the office). The office environment is fast paced, and you will be expected to be able to manage your own workload and prioritise as necessary the demands of the role.

About us

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts.