Business Analyst

Job summary

This is an exciting opportunity to join our dynamic, established Business Analysis team within the Business Information Systems department. NECS works across the UK to support health and social care customers in meeting strategic and operational challenges, to improve outcomes and increase efficiency.

Whether in support of long-term strategic change or transformation, short-term high-impact activity or managing back-office services at scale to relieve organisations of its management and operational burdens, NECS can design and deliver cost-effective, innovative and high-quality solutions to complex healthcare challenges.

This will be an agile based role enabling the flexibility to work from home or NECS offices when it is not essential to work from client's premises.

What do we offer?

27 days leave (increasing with length of service) plus 8 bank holidays.

Flexible working.

Hybrid working model (we are currently working largely remotely).

Career development.

Active wellbeing and inclusion networks.

Excellent pension.

NHS Car lease scheme.

Access to a wide range of benefits and high street discounts.

Main duties of the job

Undertake business requirements analysis and market research to identify appropriate solutions to support NECS customer needs and delivery of its BIS Programme.

Ensure that internal and external (As Is) processes are understood, mapping these processes, ensuring that they are accurate, timely, consistent and fit for purpose.

Develop new processes (To Be) which contribute towards the achievement of the Digital Strategy and related projects.

Produce GAP analysis documents to clearly highlight the changes and development required

Develop, document and (where required) implement and manage core business processes for the Project team and other internal or external stakeholders

Contribute to development of business cases, including ROI analysis as well as support benefits realisation plans with other internal teams

Contribute expertise, knowledge and skill to large scale and complex programmes

Develop and incorporate business analysis processes across the Project team to ensure consistency in approach to ensure projects are effective

Maintain an awareness of current and emerging technologies that could be beneficial to NECS and its customers and undertake the piloting and testing of these where appropriate

Maintain a detailed knowledge of Health Service processes and procedures in a range of organisational settings with particular reference to aspects that are likely to affect/require changes to current ways of working.

About us

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued, and empowered. We are passionate about nurturing and developing people.

We collaborate in the offices at least twice a week and do not offer 100% remote working. Please only apply for this role if you are able to commit to this arrangement.

Owing to this vacancy being 'ring fenced' to internal applications only we regret to advise that on this occasion any external applications will not be considered at the present time. Thank you for your understanding