Job summary
In your role as a Health & Wellbeing Coach, you will work as part of the PCN Integrated Personalised Care Team, alongside SPLWs and Care Co-ordinators. The posts are hosted by one practice but will support patients across the five practices within the PCN.
The Health & Wellbeing Coach will be responsible for delivering group and one to one sessions on healthy eating, physical activity and health and well-being to meet with personalised care plans. The coach will play a critical role in engaging patients and use health coaching techniques to support them to take an active role in their health.
You will work in a variety of venues in general practice and the community. You will work collaboratively as part of our friendly personalised care team and also with our individual practices and with professional links. Teamwork, flexibility, enthusiasm, and the ability to prioritise tasks effectively are essential skills.
We are committed to the ongoing development of our team, which includes mandatory and developmental training for all our staff. Team members are encouraged to highlight any training they feel would benefit them in the achievement of their role.
Main duties of the job
Identification of people with long term conditions and low knowledge skills and confidence to manage their health and wellbeing.
Providing support (clinical or non-clinical) to a cohort of patients who will benefit from proactive health management and care including being the single point of contact for the person or carer to simplify access and coordination of services.
Playing a health and wellbeing coaching role; teaching and supporting patients/carers to understand and manage their own conditions and maintain an independent lifestyle through health coaching techniques to encourage patient activation.
Supporting the development of personalised patient care plans, liaising with the practice team, patient/carer and the complex care team as appropriate.
Proactively supporting practice targets for number of patients who have seen a health coach.
Proactively outreaching to patients on a regular and agreed basis.
Where appropriate take and record patient observations such as BP/weight/BMI and when trained carry out phlebotomy to assist.
Playing an active role in MDT meetings if required (regular practice meetings to discuss high risk and / or complex patients) by gathering information and being prepared to update the team on patient progress towards goals etc (as per their care plan).
About us
North Easington Primary Care Network is an innovative, dynamic PCN, continually seeking new ways to support and improve local healthcare services to our patient population.
North Easington PCN is made up of 5 local GP Practices based in Seaham, Murton and South Hetton, with a population of over 37,000 patients.
An exciting opportunity has arisen for a Health & Wellbeing Coach to join our integrated personalised care team. You will join our growing PCN multi-disciplinary workforce which includes SPLWs, Care Co-ordinators, Trainee Nursing Associates, Clinical Pharmacists, Pharmacy Technicians, First Contact Physiotherapists, Advanced Nurse Practitioners and Primary Mental Health Nurses.
Job description
Job responsibilities
We are looking for an individual who will play a role in engaging patients and use health coaching techniques to support them to take an active role in their health and wellbeing. The Health and Wellbeing Coach is responsible for delivering group and one to one sessions to improve patient health outcomes.
The coach will play a critical role in engaging patients and encouraging them on the benefits of making changes. This is a new role in our PCN and as such the coach will be able to help shape and develop the role based on their particular passion such as, healthy eating, physical activity, improving mental health etc, using health coaching techniques.
The health and wellbeing coach will work closely with those of low to medium complexity who will usually have 1 or more long term conditions.
The post holder will have a key role in helping to raise the local populations awareness of the support groups and opportunities available to assist them in achieving their health and wellbeing goals.
As a whole, your role and skills will support and encourage the prevention of developing further illness, or the deterioration of existing long-term conditions.
Please see the attached Job Description in Supporting Documents for more information.
Job description
Job responsibilities
We are looking for an individual who will play a role in engaging patients and use health coaching techniques to support them to take an active role in their health and wellbeing. The Health and Wellbeing Coach is responsible for delivering group and one to one sessions to improve patient health outcomes.
The coach will play a critical role in engaging patients and encouraging them on the benefits of making changes. This is a new role in our PCN and as such the coach will be able to help shape and develop the role based on their particular passion such as, healthy eating, physical activity, improving mental health etc, using health coaching techniques.
The health and wellbeing coach will work closely with those of low to medium complexity who will usually have 1 or more long term conditions.
The post holder will have a key role in helping to raise the local populations awareness of the support groups and opportunities available to assist them in achieving their health and wellbeing goals.
As a whole, your role and skills will support and encourage the prevention of developing further illness, or the deterioration of existing long-term conditions.
Please see the attached Job Description in Supporting Documents for more information.
Person Specification
Experience
Essential
- Experience working in health and wellbeing, public or voluntary sector or leisure and fitness environment.
- Experience in a customer facing role.
- Experience delivering lifestyle change / brief interventions.
- Experience working in a health trainer / advisor role.
Desirable
- Experience or willingness to train up in Phlebotomy and other patient observation taking.
- Experience working in partnership with community organisations.
- Experience promoting and / or marketing services to other organisations / the public.
- Experience of working on SystmOne (clinical system).
Qualifications
Essential
- Educated to A level/BTEC.
- Be enrolled in, undertaking or qualified from appropriate health coaching training, covering topics outlined in the NHS England and NHS Improvement Implementation and Quality Summary Guide. The training to be delivered by a training organisation listed by the Personalised Care Institute.
- Evidence of continuing professional development.
Desirable
- Health/Social Care Degree.
Person Specification
Experience
Essential
- Experience working in health and wellbeing, public or voluntary sector or leisure and fitness environment.
- Experience in a customer facing role.
- Experience delivering lifestyle change / brief interventions.
- Experience working in a health trainer / advisor role.
Desirable
- Experience or willingness to train up in Phlebotomy and other patient observation taking.
- Experience working in partnership with community organisations.
- Experience promoting and / or marketing services to other organisations / the public.
- Experience of working on SystmOne (clinical system).
Qualifications
Essential
- Educated to A level/BTEC.
- Be enrolled in, undertaking or qualified from appropriate health coaching training, covering topics outlined in the NHS England and NHS Improvement Implementation and Quality Summary Guide. The training to be delivered by a training organisation listed by the Personalised Care Institute.
- Evidence of continuing professional development.
Desirable
- Health/Social Care Degree.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
