Go back
Totally

Team Leader - York Hospital

Information:

This job is now closed

Job summary

As a Team Leader you will play an essential role in supporting and managing a team of multi-disciplinary staff, ensuring the provision of a high quality, safe and accessible Integrated Urgent Care service to patients.

Please note that this role involves out of hours working and shifts will include rotation of daytime, evening, overnight, weekend and bank holidays.

We are looking for a Team Leader to work up to 20 hours per week.

Main duties of the job

Your day to day

  • Responsible for team management and optimal performance of direct reports to achieve maximum network efficiency, and achievement of KPIs and quality indicators
  • Work collaboratively with Operational and Clinical Management Teams to ensure delivery of a safe, responsive service to patients and that key performance indicators are being met
  • Support staff recruitment and rota cover activities to ensure required levels of staffing are in place
  • Ensure all direct reports complete all relevant statutory and mandatory training
  • Supervise, support and coach individuals to ensure delivery of high quality, safe care and quality standards are being met by your team
  • Provide an escalation referral point for queries relating to calls/cases
  • Support the implementation of service and organisational processes, policies and guidelines, ensuring they are adopted and embedded within your team.

About us

Totally Urgent Care Division is a leading provider of national urgent care and out of hospital services following the integration of Vocare and Greenbrook.

We have an exciting opportunity for an enthusiastic, organised and highly motivated Team Leaders to join our team in York.

This is a key role within the Regional Team and is a fantastic opportunity to put together your management skills and professional approach to add extra value to one of the leading healthcare providers.

Details

Date posted

25 October 2023

Pay scheme

Other

Salary

£13.86 to £15.34 an hour (inclusive of unsociable hours)

Contract

Permanent

Working pattern

Full-time

Reference number

E0346-23-0092

Job locations

York Hospital UTC

York

YO31 8HE


Job description

Job responsibilities

Rewards & Benefits

  • 25 days annual leave (plus 3 buy back days)
  • My Totally Rewards (online discount portal),
  • 6% Employer Pension contribution,
  • Share save scheme,
  • Opportunities for career development,
  • Employee assistance program,
  • Virtual GP Services - 24/7 GP Appointments,
  • WeCare Wellbeing

    • For a full job description, further information about this role or to apply please contact the Resourcing via email.

    Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland.

    Job description

    Job responsibilities

    Rewards & Benefits

  • 25 days annual leave (plus 3 buy back days)
  • My Totally Rewards (online discount portal),
  • 6% Employer Pension contribution,
  • Share save scheme,
  • Opportunities for career development,
  • Employee assistance program,
  • Virtual GP Services - 24/7 GP Appointments,
  • WeCare Wellbeing

    • For a full job description, further information about this role or to apply please contact the Resourcing via email.

    Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland.

    Person Specification

    Experience

    Essential

    • Able to demonstrate relevant work experience related to the role in supervisory / leadership capacity
    • Good communication, listening and interpersonal skills; able to engage effectively with people at different levels and professional backgrounds
    • Ability to work to deadlines and to prioritise, in a fast-paced environment
    • Good time management capabilities
    • Ability to work, lead and motivate in a team environment

    Qualifications

    Essential

    • NVQ Level 3 or equivalent qualification and/ or have significant relevant work experience.
    Person Specification

    Experience

    Essential

    • Able to demonstrate relevant work experience related to the role in supervisory / leadership capacity
    • Good communication, listening and interpersonal skills; able to engage effectively with people at different levels and professional backgrounds
    • Ability to work to deadlines and to prioritise, in a fast-paced environment
    • Good time management capabilities
    • Ability to work, lead and motivate in a team environment

    Qualifications

    Essential

    • NVQ Level 3 or equivalent qualification and/ or have significant relevant work experience.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Totally

    Address

    York Hospital UTC

    York

    YO31 8HE


    Employer's website

    https://www.totallyplc.com/ (Opens in a new tab)

    Employer details

    Employer name

    Totally

    Address

    York Hospital UTC

    York

    YO31 8HE


    Employer's website

    https://www.totallyplc.com/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Head of Talent Acquisition

    Careers

    careers@totallygroup.com

    Details

    Date posted

    25 October 2023

    Pay scheme

    Other

    Salary

    £13.86 to £15.34 an hour (inclusive of unsociable hours)

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    E0346-23-0092

    Job locations

    York Hospital UTC

    York

    YO31 8HE


    Privacy notice

    Totally's privacy notice (opens in a new tab)