Partnering Health Ltd

Senior Clinical Advisor

This job is now closed

Job summary

PHL has an exciting opportunity for a Senior Clinical Advisor to join the team based in Whiteley. You will join us on a part time, permanent basis and you will receive a highly competitive salary

PHL is an established healthcare company dedicated to offering quality solutions and services to NHS and private healthcare partners.

About the Senior Clinical Advisor role:

As a Senior Clinical Practitioner at Partnering Health Limited (PHL), and as an integral team member, your role is accountable for assessing callers with a wide spectrum of complex clinical conditions, providing safe and effective advice and information, including home care management and onward referrals as appropriate. Ensuring the delivery of a high standard of care and respect in providing quality, evidence-based health care to meet the immediate needs of the patient.

Main duties of the job

Senior Clinical Advisor Key Accountability

Possess strong clinical skills and sound judgement appropriate to the demands of the service which will be underpinned by experience and theoretical knowledge. Exercise a high degree of professional autonomy, critical judgement and refer to other members of the multidisciplinary team as appropriate.
To undertake telephone clinical assessment, providing advice and, if necessary, onward referral to the appropriate agency/professional, for people with a wide range of conditions.
To critically analyse complex information alongside professional skills, knowledge and experience. To negotiate with patients the most appropriate course of action to meet their immediate health needs.
To competently deal with emergency situations and initiate emergency care when presented with life-threatening conditions, ensuring an immediate response from the emergency services.
Provide and administer required treatment and involve other medical staff as necessary.
Undertake non-medical prescribing as and when appropriately trained in conjunction with telephone triage.
Actively participate in investigation of incidents, complaints or accidents as required.

About us

PHL was founded in 2009 by a team of commercial partners and experienced General Practitioners with a clear vision of providing services that would contribute and benefit the local healthcare economy.

PHL runs Integrated Urgent Care (formerly known as Hampshire Doctors on Call). This essential primary care service serves 1.7 million patients across Hampshire, providing telephone clinical assessment, out of hours home visiting services and some face to face primary care appointments services in West Hampshire. Additionally the organisation is equipped to offer acute and primary care services as it benefits from a well-established organisational infrastructure and strong clinical leadership and expertise.

In early 2016 PHL took over operational and commercial responsibility for Guildhall Walk GP Practice in central Portsmouth. The service transition was smooth and PHL plans to work with further GP Practices as part of its primary care strategy.

In January 2019 PHL embarked upon offering custody healthcare services working in partnership with Hampshire Constabulary.

Date posted

07 August 2023

Pay scheme

Other

Salary

£25.76 to £31.71 an hour Enhanced Hourly rates at weekends and Evenings

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0062-23-0109

Job locations

Ailsa House, 3 Turnberry House,

Parkway, Solent Business Park,

Whiteley

PO15 7FJ

Job description

Job responsibilities

Key accountabilities

Work in accordance with Nursing and Midwifery Council Code of Professional Conduct, or the HCPC Standards for Conduct, Performance and Ethics and Standards of Proficiency - Paramedics.

Possess strong clinical skills and sound judgement appropriate to the demands of the service which will be underpinned by experience and theoretical knowledge. Exercise a high degree of professional autonomy, critical judgement and refer to other members of the multidisciplinary team as appropriate.

To undertake telephone clinical assessment, providing advice and, if necessary, onward referral to the appropriate agency/professional, for people with a wide range of conditions.

To critically analyse complex information alongside professional skills, knowledge and experience. To negotiate with patients the most appropriate course of action to meet their immediate health needs.

To competently deal with emergency situations and initiate emergency care when presented with life-threatening conditions, ensuring an immediate response from the emergency services.

To communicate effectively with all groups and diversity of cultures in a sensitive and empathetic manner, using tact, diplomacy and persuasion

To effectively and calmly diffuse emotionally charged situations such as distressed parents of those caring for the terminally ill

Competently manage verbally aggressive callers or people with mental health problems with an empathetic style

To have a clear understanding of legal/professional issues surrounding current and future practice especially in respect to Safeguarding Children guidance/Protection of Vulnerable Adults guidance and initiate appropriate action as required.

To ensure effective communication with patients and their carers, including the provision of patient education, emotional support and opportunistic health promotion where appropriate.

Multi-disciplinary liaison both inside the organisation and with outside agencies as appropriate.

To act as an advocate for the patients and relatives.

To be responsible and accountable for legible and multiple/simultaneous clinical records through multiple computer systems.

Provide and administer required treatment and involve other medical staff as necessary.

Maintain confidentiality at all times.

Undertake non-medical prescribing as and when appropriately trained in conjunction with telephone triage.

Actively participate in investigation of incidents, complaints or accidents as required.

Additional reasonable duties as directed by the business that are not explicitly stated in this job description