Somerset NHS Foundation Trust

Headache Coordinator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Neurology Coordinator focusing on the individuals living with Headaches and Migraines.

We are looking for an enthusiastic and organised person to work in this busy department. The post is to ensure patients' pathways are monitored and kept up to date and to be a primary point of contact for the patient. The post is interesting and varied and requires the ability to work as a member of a team.

Applicants should be able to demonstrate good effective communication, organisational and interpersonal skills, work methodically under pressure, have the ability to work using your own initiative plus the ability to work as a member of a team.

Main duties of the job

This role involves working in the Neurology team to coordinate the care and management of the patients along clinical pathways. Working in conjunction with colleagues, service users and stakeholders to provide an efficient service.

To be responsible for maintaining the referral to treatment tracker for the Neurology department and be able to communicate effectively with the Outpatient appointments team and the Senior Operational Manager.

Assisting in the development of new services within the department and coordinating the set up of these with the assistance of the SOMs and Consultants.

To be the primary contact for patient queries regarding prescriptions.

To use own initiative and work without immediate supervision. The post holder is required to maintain the Trust's values and core standards and to lead by example.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

  • Flexible working options to help you balance work and life
  • NHS pension scheme for long-term financial security
  • Generous annual leave allowance to recharge and relax
  • A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

17 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-1576

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Job description

Job responsibilities

Please find attached the Neurology coordinator job description for information surrounding the main responsibilities.

Further details can be obtained by contacting the department, we welcome informal discussions about the role prior to applying - please get in touch!

Job description

Job responsibilities

Please find attached the Neurology coordinator job description for information surrounding the main responsibilities.

Further details can be obtained by contacting the department, we welcome informal discussions about the role prior to applying - please get in touch!

Person Specification

Qualifications

Essential

  • Minimum of 5 GSCEs including English Language and Maths or functional skills

Experience

Essential

  • Previous office administration experience with a proven track record of problem solving (3 years minimum)Experience of dealing with the Public/Customer service experience

Desirable

  • Previous NHS administration experience (3 years minimum)Word processing

Additional Criteria

Essential

  • Good analytical and judgmental skills with ability to prioritise.Ability to take steps to ensure the patient has a smooth pathway.Ability to multitask.Ability to organise own time.Accurate and timely presentation of informationWillingness to use technology to improve standards of care and support to our patients.
Person Specification

Qualifications

Essential

  • Minimum of 5 GSCEs including English Language and Maths or functional skills

Experience

Essential

  • Previous office administration experience with a proven track record of problem solving (3 years minimum)Experience of dealing with the Public/Customer service experience

Desirable

  • Previous NHS administration experience (3 years minimum)Word processing

Additional Criteria

Essential

  • Good analytical and judgmental skills with ability to prioritise.Ability to take steps to ensure the patient has a smooth pathway.Ability to multitask.Ability to organise own time.Accurate and timely presentation of informationWillingness to use technology to improve standards of care and support to our patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Operational Manager

Lauren Oaten

Lauren.Oaten@Somersetft.nhs.uk

Details

Date posted

17 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-1576

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Supporting documents

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