Job responsibilities
Hours of work: 15 hours per week
Salary: £28,500 with progression up to £31,500 per annum, pro rata
Based: Leicester (Leicester University, De Montfort University, Loughborough University, West End, Aylestone ,Earl Shilton,Eyres Monsell and Thurnby Lodge)
Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.
Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.
This is an exciting opportunity to be part of our Crisis Cafes within the Leicester area for individuals who are dedicated to the principles of social inclusion, to work with adults with mental health needs. Working across the different crisis cafes, you will support people in distress and in need of immediate support.
Service opening times
Monday 10am-3pm & 6pm-11pm (Leicester University & Aylestone)
Tuesday 10am-3pm ( De Montfort University)
Wednesday 10am- 3pm & 6pm-11pm (Thurnbury Lodge & Earl Shilton)Thursday 6pm-11pm (Loughborough University)
Friday 10am -3pm & 6pm-11pm (Eyres Monsell & Leicester West End)
About the role
As a Team Manager you will be required to provide a welcoming, safe, supportive, and non-clinical environment that promotes opportunities for our recovery focused service to clients who have a range of mental health needs. You will establish links to the crisis and home treatment teams, hospital liaison, street triage and other partners to promote independence and social inclusion.
With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.You will work with a team of colleagues, including Crisis Recovery Workers (CRWs), Peer Support Workers (PSW), Volunteers and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or providing opportunities for clients to learn and practice skills.
About you
You will have experience of working in a Mental Health setting, with knowledge of Primary and Secondary Care pathways, and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.
You will have an understanding of working with people with a variety of complex needs and will be able demonstrate your ability to prioritize caseloads and have an understanding of the principles of the Care and Mental Health Act.
Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role.
As this role includes leading a team, you will have experience of leading, managing, coaching and mentoring colleagues and have excellent communication and internal skills.
What we offer
You will go through our comprehensive training program in your first weeks of employment which will give you the tools you need to succeed in the role.
MHM offers 25 days annual leave per Annum, Pro rata plus statutory holidays and a 5% contributory pension scheme.
At MHM not only can you expect a competitive salary, generous annual leave, and pension entitlement, you can also expect to be supported in your ongoing personal and professional development.
You will work with people who are passionate about supporting individuals in their day to day lives.
The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Please note that due to the nature of the duties, an enhanced DBS will be sought in event of a successful application.
*All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.
MHM is an Equal Opportunities Employer.