Job responsibilities
Job responsibilities
Job Title:General Practice Assistant (GPA)
Job Summary:A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.
Responsible to:GP Partners
Key Responsibilities
Dipping urine
BP/ Pulse, Rhythm/ Height, Weight, BMI, temp
ECGs
Phlebotomy
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc GPA Competency Framework 2
Explaining treatment procedures to patients
Immunisations B12, flu after trained and competent
Wound Care / Staple/Clip/Suture removal after trained and competent
Completing Chronic reviews
Completing NHS health checks
Assisting the regulated professional during clinical procedures
Providing administrative support to our Safeguarding leads
Providing administrative support to our research lead
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health, Safety and Security
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified
Equality and Diversity
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal and Professional Development
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Attend all relevant annual updates.
Inform the lead GP of any concerns regarding GPA role and any professional development needed.
Be aware of own professional boundaries and what to do when you have reached them.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk.
Work to practice protocols
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload, and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Be familiar in all mediums of communications such as email, tasks, telephone etc.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
Communicate effectively to outside agencies.
Communicate clearly with their lead GP.
Rehabilitation of Offenders Act 1994
Due to the nature of the work, this post is exempt from provisions of section 4 (2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applications for posts are not entitled to withhold information about convictions which for other purposes are `spent` under the Provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by the Practice. Any Information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.
On appointment to the post, and afterwards as required by Law or good practice, a Criminal Records Bureau (CRB or DBS) check will be undertaken on the post holder. Any decision to appoint will be dependent on a satisfactory check. Disciplinary action may be taken where a CRB/DBS check for an existing post holder is unsatisfactory.