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NB: This vacancy closed to applications on 22/05/2019.

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Technology Service Manager - Infrastructure & Hosting

Job Reference: 918-IM4240

NHS Blood and Transplant (NHSBT)
Technology Services
£52,306 to £60,983 pa



Ensuring IT aligns with business needs.


NHS Blood and Transplant (NHSBT) is a world leader in delivering a safe and sufficient supply of blood, as well as tissues and solid organs. Each year our donors give around two million donations of blood and 3,500 organs – saving and transforming countless lives.

Our IT helps us manage donations safely through the entire supply chain, from donation through to manufacturing, processing and transfusion/transplantation. We’re constantly seeking new ways to increase productivity and efficiency, and that means rethinking the way we use IT to deliver a better experience for donors, hospital customers, partners and staff.

Over the next four years, we’ll be working towards a simplified set of IT services, hosted in the cloud and developed iteratively to ensure they meet our changing needs – now and in the future. Your IT Services expertise will be critical to making this happen. Focusing primarily in the area of specialist infrastructure you’ll oversee both technical and service issues, ensuring we perform in line with business needs.

In this role you will provide team leadership and accountability for Server Infrastructure, Virtualisation & Wintel Platforms, Data Storage Management, Hosting Facilities & Cloud including the following technologies: -

  • Unix / Linux / Solaris / Itanium / OpenVMS
  • VMWare / Wintel
  • Storage / SAN / NetApp / StorSimple
  • Data centre services
  • Cloud hosting including IaaS and PaaS


To succeed, you’ll need knowledge of IT best practice as defined by ITIL, as well as expertise in all aspects of the full IT service management lifecycle. This should include familiarity with service design and transition, and recognised project management approaches such as PRINCE2 and Agile.

Experience of working in medicine or another regulated environment would be useful. The ability to communicate with both technical and non-technical audiences on a wide variety of complex issues is essential.

This role will be based in Liverpool, Manchester or Bristol, location to be agreed with the recruiting manager.

Please ensure that you submit a CV with your application form


Whilst this vacancy is "live", applications will be reviewed with possible telephone interviews and face to face interviews held, therefore this vacancy may close if a successful candidate has been found.

For further information please contact Neil Hatfield at


Closing date for applications is 23:59hrs on 22 May 2019

NHS Blood and Transplant (NHSBT) offers a dynamic and friendly working environment where teamwork is highly valued. Personal development is also considered a priority and is supported through extensive training and development opportunities open to all employees.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

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