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NB: This vacancy closed to applications on 01/09/2019.

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Assistant HR Systems Operations Manager

Job Reference: 358-1380007-COR-B

University Hospitals of Leicester
Payroll,Leicester General Hospital
£30,401 - £37,267 per annum

If what drives you is efficient processes whilst managing and developing people in a challenging and progressive operational environment with excellent HR technology systems - always ensuring excellent customer focus and service provision you may be the person we’re looking for!

Our ‘HR Systems and Payroll – Operations and Projects’ team delivers a range of technology and transactional services both in-house and jointly with third party providers in a very responsive customer focused way.

Our success has brought us national recognition through being ‘Highly Commended’ in the Pay and Benefits Awards, winning the eHealth Insider Awards for Service Delivery and being a finalist in the eGovernment Awards with our payroll partner.

We’re a department that continues to evolve using technology and creativity to ensure our services and supporting technology is effective and user friendly for our 18,500 customers.

This exciting Assistant Manager role has arisen due to increases within our service and planned further developments. The successful person will be responsible for the day to day management of our operational transactional services, supporting services and externally partnered payroll contract provision making over 21,000 payments a month.

You will use Electronic Staff Record (‘ESR’) which is based on Oracle HRMS technology on a daily basis. With the NHS being one of the largest deployments in the world you will have and hone further experience through this role.

The successful applicant will have at least basic management experience in a customer focussed high volume transactional environment. Experienced “hands-on” service management, enthusiastic with a very high level of attention to detail, coupled with the ability to identify with individual’s needs, work with them in an open and supportive manner whilst ensuring the challenging internal and external service levels are met.

We will support your development of management and technical skills with formal and informal training / coaching to help you hone your skills and excel in this role.

No day will be the same, one minute you may be supporting a team member with an issue, the next trying to find the cause of a complex technical problem and then meeting with a service partner on the delivery of the service.

If this sounds like your sort of role, you have staff management experience with a track record of delivery in a challenging complex and pressurised customer focused HR / Payroll environments coupled with excellent technical and analytical skills in HR / Payroll systems you could be just the person we’re looking for!

Please only apply for this role if you have previous experience in this area

For further details / informal visits contact:

Pete Rogers - Senior Project Manager

0116 204 7848


We will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Preference will be given in the first instance to existing NHS employees within the East Midlands healthcare community who are ‘at risk’ of redundancy. Such employees within the University Hospitals of Leicester NHS Trust will be considered first.”

Important Information

Applications will be transferred to TRAC system, by completing an application you are giving authorisation for the transfer of your data.

Correspondence regarding your application will be sent to you by email via a TRAC system account.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve and where discrimination is outlawed, and staff and service users are equally valued and supported. We welcome applications from people from all backgrounds who match our job criteria.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that UHL has an under-representation of BAME employees at band 7 and above.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

Appointments will be made on merit.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) .

Tier 2 Certificate of Sponsorship

We welcome applications from individuals who require Tier 2 sponsorship. NON-EEA candidates may not be appointed, if a suitably EU/EEA candidate is successful it is unlikely that the Trust is able to satisfy the Home Office Visa requirements.

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