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NB: This vacancy closed to applications on 18/08/2019.

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GP Concerns and Interface Manager

Job Reference: 358-1858980-COR

University Hospitals of Leicester
Patient Safety - GP Interface,The Firs, Glenfield Hospital
£30,401 - £37,267

We are looking for a dynamic and innovative individual who will lead and champion GP interface and concerns within UHL NHS Trust. You will have a current or previous healthcare qualification. You will support the Trust to implement, monitor and sustain the Trust’s GP Concerns process and to ensure all GP Concerns are managed effectively in line with local agreements. Liaising with and supporting the Clinical Management Groups (CMGs) across the Trust to ensure a seamless process for the management of GP Concerns, and a systematic process for learning and service improvement as a result of this feedback.

You will lead on ensuring the concerns information system is fit for purpose and processes are in place to ensure effective governance of GP Concerns and that these inform reports to the Executive Boards, Transferring Care Safely Board, Clinical Management Groups, Clinical Commissioning Groups and other relevant Boards. You will manage the operational duties and processes of the GP Services Team.

You will lead the on-going development of the Trust’s approach to responding to GP concerns, working closely with other corporate leads to promote an open learning culture.

The ability to manage and prioritise your own workload is essential as well as recognising and responding to the urgent and impromptu demands of the organisation in relation to the GP concerns process.


For further details / informal visits contact:

For further details, an informal discussion or/and a visit, please contact Claire Rudkin, Senior Patient Safety Manager on 0116 258 8901 or Tracey Harrington, Safety Improvement Lead on 0116 255 3117

We will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Preference will be given in the first instance to existing NHS employees within the East Midlands healthcare community who are ‘at risk’ of redundancy. Such employees within the University Hospitals of Leicester NHS Trust will be considered first.”

Important Information

Applications will be transferred to TRAC system, by completing an application you are giving authorisation for the transfer of your data.

Correspondence regarding your application will be sent to you by email via a TRAC system account.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve and where discrimination is outlawed, and staff and service users are equally valued and supported. We welcome applications from people from all backgrounds who match our job criteria.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that UHL has an under-representation of BAME employees at band 7 and above.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

Appointments will be made on merit.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) .

Tier 2 Certificate of Sponsorship

We welcome applications from individuals who require Tier 2 sponsorship. NON-EEA candidates may not be appointed, if a suitably EU/EEA candidate is successful it is unlikely that the Trust is able to satisfy the Home Office Visa requirements.

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