Return to search

NB: This vacancy closed to applications on 14/08/2019.

  • Add to favourites

Service Implementation Manager

Job Reference: 918-IM4504

NHS Blood and Transplant (NHSBT)
Business Services ICT
Barnsley or Birmingham
£37,570 to £43,772 pa

In this key role, you will provide vital support to an IT Service Manager and business stakeholders with respect to change evaluation and change management activities ensuring the impact of change requests are fully understood and planned for accordingly. You’ll also be responsible for the release and deployment planning and execution of new versions of software and underpinning technologies within NHS Blood and Transplant working alongside business, project, ICT teams and external suppliers.


This is a varied post with a remit that means a new and interesting challenge is always around the corner. Your responsibilities will range from supporting service validation and testing, informing the planning and execution of service continuity testing, through to creating go live checklists and release plans. In particular, you’ll support planning and completion of transition into ongoing run for new services or where significant change is being made to existing service, including early life support for the business and documentation and training for our Service Desk and IT Operations teams. Along the way, you’ll work closely with a range of colleagues, suppliers and specialist internal teams.


To be equal to the challenge, you will need a proven, relevant professional track record in the operational implementation of IT solutions alongside a desire to make a difference for a Special Health Authority that is dedicated to saving and improving lives.


Out of hours working will be required on an ad-hoc basis.


The successful candidate may be based either Birmingham or Barnsley, final location to be agreed at interview. Please note for Barnsley, from May/June 2020 you will be based at our new purpose-built site in Barnsley which is just off Junction 37 of the M1. In the meantime, you will be based from Sheffield or Leeds for which you may be eligible to claim expenses for the duration of this temporary arrangement.


For further information please contact Ken Bunton at


Closing date for applications is 23:59hrs on Wednesday 14 August 2019

Interviews will take place on 28 & 29 August 2019 at New Street, Birmingham (subject to confirmation)


NHS Blood and Transplant (NHSBT) offers a dynamic and friendly working environment where teamwork is highly valued. Personal development is also considered a priority and is supported through extensive training and development opportunities open to all employees.

We’re an inclusive organisation that reflects the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Investors in People Gold Logo
  • Disability Confident Employer
  • Positive about Disabed People Logo
  • Improving Working Lives Logo
  • Mindful Employer Logo
  • Smoke Free Logo
  • Age Positive Logo
  • Stonewall Logo
  • Apprenticeships Logo