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Band 5 Administrative Support Manager - Business Support Team

Job Reference: 313-A-19-70034-GC

Leicestershire Partnership Trust
£24,214 - £30,112

Can you demonstrate our values of Trust, Respect, Integrity and Compassion? If so read on and take a look at the opportunity below...

Leicestershire Partnership NHS Trust provides a range of community health services for both physical and mental health conditions, as well as a range of specialist services supporting people of all ages including family and young people services, mental health, learning disabilities and physical health community and inpatient services.

We deliver services to the people of Leicester, Leicestershire and Rutland. Our 5500 staff serve a population of one million from over 100 sites across the region.

Administrative Support Manager - Business Support Team

Band 5 – 0.8 WTE (30 hours per week)

Assessment and Interview days – TBC

Previous applicants need not re-apply

Are you looking for an ambitious new project to test and grow your skills?

If you are looking to be part of a team that is transforming services for families and children in Leicester, Leicestershire and Rutland and wish to expand your experience and skills as part of your career and personal development read on….

Families, Young People and Children’s Services provides public health and specialist services prior to birth and until children are 19 years old, in various settings and utilising diverse clinical teams with specialist skill sets to provide care. The population is around 230,000 children and young people.

We are looking for a dynamic and experienced administrative professional to work alongside Senior Managers to provide strong leadership which will shape and implement changes for the current administrative team, that supports the important business and governance functions vital to our high risk service portfolio. The management team need the support arrangements for this important component of service delivery to be effective and focussed on excellent record keeping, patient experience and customer care; which is improved through the development of the workforce; implementation of new technologies and changes to process and practice.

You would need to be:

  • A proactive leader who embodies the organisations values and inspires and motivates others to deliver excellent service.
  • an excellent communicator able to chair and present information at meetings; produce reports, briefing papers, and procedural documents; build rapport and effective working relationships with team members and service partners covering a wide range of disciplines and levels of seniority.
  • Able to ensure service management within specification and budget.
  • To have experience of project management and implementing change; with the ability to plan for yourself and others in order to provide a safe, high quality and timely service.
  • Able to ensure service management within specification and budget.
  • To have experience of project management and implementing change; with the ability to plan for yourself and others in order to provide a safe, high quality and timely service.
  • You should have a solution focus and the ability to contribute to proposals for service improvement and how new technology could be utilised within the services.
  • Experience in managing and developing staff, including implementing any formal processes required by the organisation.
  • Able to assimilate diverse information concerning organisational policy, service provision and process so that you are able to act as a reference point and advisor for staff; clinical teams etc.
  • A self-starter who is able to find the facts and information they need from available resources to make plans; solve problems including analysing complex data concerning service provision and performance.

This is a busy role and would be mostly worked within office hours over Monday to Friday. There may be a need to work outside of office hours and at weekends in line with service needs. As the service teams are based across Leicester, Leicestershire and Rutland there will be a requirement to travel to various bases.

Please not that shortlisted candidates will be invited to an assessment day on 20th June 2019. Those candidates who meet the requirements at assessment will be invited back for an interview on 21st June 2019 please ensure you are available on both dates before making your application.

As part of the assessment process you will be required to provide a 20 minute presentation on the subject - Maintaining relationships with your customers and teams when there are high and competing demands.

If you would like to discuss this vacancy further please contact Sharon Kidd, Administrative Service Manager on 07584 384635 or Teresa Heffernan, Administrative Service Manager on 07584 384636.

We are committed to providing the best care that we can to our patients, and so some of our roles involve a Maths and English assessment. Where this is so, details will be shared with you as part of the recruitment process.

Details of our benefits, pledge and other important information about the application process, and working for us is contained in the documents linked to our advert.

For areas where our teams work to staffing rosters, rosters are set in advance at a team level and you will be joining an established roster. Your rostered shifts will be confirmed to you when arranging your start date. We will consider requests to vary working patterns in line with our flexible working policy.

To make the most of your application, we may consider successful applicants for vacancies for the same post in different locations where this is appropriate and meets our mutual requirements.

For all substantive roles the appointment of every new member of staff (excluding medical and dental staff) to a post is subject to a 6 month probationary period, details of which are in our Probation Policy.

We aim to develop a workforce that reflects our service users. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities. All jobs will require permission to work in the UK.

For all jobs the cost of undertaking a DBS disclosure at the required level will be met by the individual. This will be deducted from salary following commencement.

Requests from applicants to work alternative hours to those advertised may be considered.

Applicants who are currently ‘at risk’ within the local NHS, and meeting essential criteria will be given preference for interview over any other candidates who may apply for this post.

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