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NB: This vacancy closed to applications on 12/12/2018.

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Document Management Clerk

Job Reference: J180-A-18-260310

Central Advertising - General Practitioners
£9.10 per hour

This advertisement has been placed by the organisation named in the 'Department' section above.

Should you require further information regarding this vacancy please contact the organisation direct.

Close Farm Surgery are looking to recruit a part-time Document Management Clerk to our very friendly, semi-rural practice located midway between Bristol and Bath.

The purpose of the job is to process all incoming clinical correspondence to the Practice: scanning, coding, and actioning according to set protocols. This role is an integral part of keeping GP time available for seeing patients. The postholder will also be required to assist with Reception duties and the processing of repeat prescription requests.

About Us

Our clinical team consists of 3 partners, 3 salaried GP’s, clinical pharmacist, 3 nurses and 2 HCA’s and a Pharmacy Technician. Purpose-built in 1992, we operate from a converted farmhouse that has more recently been added to with a modern extension. All consulting rooms are situated on the ground floor and there is a dispensary area next to reception. Upstairs houses office space, the staff room and kitchen, plus a large seminar room for meetings and training. GPs hold their own patient lists and continuity of care is very important to the Practice. Patients are encouraged to see their named GP and are offered a mix of same-day and bookable appointments plus telephone consultations. Patients can also book appointments online and the practice offers electronic repeat prescription requesting.

The practice ethos is very much based around continuity of care and good team working to provide a cohesive, accessible service that is quickly and sensitively responsive to changing daily demand. The team of dedicated staff are focused on supporting each other and ensure there is protected time each day to catch-up and share a coffee together.

The practice is proud to provide a democratic, happy and supportive place of employment where the opinion and suggestions of all are considered in line with any changes or developments. Daily, informal chats are encouraged for both clinical and non-clinical support as well as holding formal meetings across different team members on a regular basis.

Staff turnover is very low and the surgery listens to feedback received through appraisals, monthly all-staff meetings and meetings with individual teams.

We are a high-achieving QOF Practice using the EMIS Web Clinical System and knowledge of both would be beneficial, although full training would be provided.


About You

Educated to GCSE standard or above and with previous administration experience, you will have a keen attention to detail and high levels of accuracy. You will be a proficient IT user. Excellent customer service skills are a must as some Reception cover will be required. Knowledge of medical terminology is desirable although training will be provided. Flexibility is also a must as you may be required to cover annual leave of your counterpart. Previous NHS experience is desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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