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Scheduling Coordinator

Job Reference: 195-19-856-LJB

Employer:
South Central Ambulance Service
Department:
195 11 S Scheduling Centre Hants
Location:
Winchester
Salary:
£21,089 to £23,761 pa

The Scheduling Department is an essential team in the heart of South Central Ambulance Services (SCAS). The team works collaboratively with the Operational/Control and 111 staff within the Trust to ensure that we have a robust workforce in place to meet the busy demands of our service. The Scheduling Coordinator is one of the significant roles in the team.

The scheduling department has recently undertaken a successful review of the job roles and the scheduling assistant role (now obsolete) Band 3, has now been converted to an entry level coordinator. Pay progression through the Scheduling Coordinator Band 4 scale is dependent on completion of development pathway in the first 6 months of employment.

 

As a scheduling Coordinator you will be responsible for:

  • Planning and allocating workforce resources, by utilizing budgeting and forecasting resources to meet demand in line with organizational policy and process.

  • Manage and maintain individual records on the electronic rostering system currently GRS

  • Assisting staff with general queries and ad hoc issues (via the phone and email)

  • Input and update workforce management data accurately

  • Assist Scheduling Team Leaders in the execution of their daily, weekly, monthly and annual task

  • Communicate effectively with staff and Managers at various levels

  • Liaise with Managers to ensure effective utilization of resource

  • Support the production of reports and statistical data when required

  • Supervise and support and trainee member of staff

 

We are seeking applicants who

  • Have experience and knowledge of workforce management tools
  • Motivated and organized
  • Have demonstrable ability to prioritize
  • Experience of working in a busy office environment and have an ability to manage and priorities busy workloads
  • Demonstrate strong communication skills
  • Able to demonstrate a good knowledge of MS Office
  • Take pride in accuracy and have an ability to pay great attention to details

 

The Scheduling Department is operational from 07:00 to 1900 hours seven days a week on a rota basis, 365 days a year. Working hours are reviewed regularly and may change subject to service requirement. The successful applicant will need to be available to cover the full range of these hours whilst following a rota. If you are looking for an interesting, fulfilling and challenging opportunity working with an enthusiastic team then we would be very interested to hear from you.

For an informal discussion please email: reanna.yhap-joseph@scas.nhs.uk

Please see the job description and person specification for full job details.

Please note that the closing date given is a guide. We reserve the right to close this vacancy when we have received sufficient applications.

We strongly advise you to submit your application as early as possible to prevent disappointment. Only those candidates who clearly demonstrate how they meet the person specification will be short listed for this role.

 




We actively welcome job applications from candidates who have a disability, or who are members of the BAME, LGBT and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets). Here at SCAS we are proud to have a workforce that reflects the diverse community we serve.

Communications regarding your application will be sent via NHS Jobs to your inbox. Please look out for e-mails from us relating to your application.

We do require three years’ worth of references (with no gaps); please be sure to provide sufficient information in the referencing section of your application form. We will only contact your referees after we have offered you a job.

The benefits bits…

The starting holiday entitlement is 27 days per annum (pro rata) plus bank holidays.

USH paid in line with section 2 terms and conditions.

All employees are automatically enrolled into the NHS Pension scheme (or NEST).

We operate from a comprehensive set of policies.

We also operate regular staff surveys and our staff are encouraged to develop transferable skills and experience.

We work in partnership with our trade unions.

Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview.

As an employer of choice, we value the wellbeing of our staff and have support networks in place to offer assistance as required.

South Central Ambulance Service has a Freedom to Speak Up Guardian and a Freedom to Speak Up Policy (formerly known as Whistleblowing). We believe that effective speaking and listening up arrangements protect patients and improve the experience of patients and NHS workers.



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