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NB: This vacancy closed to applications on 23/02/2020.

Service Desk Analyst

Job Reference: 150-RT4211-COR

Employer:
Sussex Community NHS Foundation Trust
Department:
Information Technology
Location:
Brighton General Hospital, Brighton and Hove
Salary:
£21,089 - £23,761 per annum

Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.

  • 5,000 full and part time staff, with over 4,000 people registered on our bank
  • Medical, nursing and therapeutic care provided to over 9,000 children and adults a day
  • July 2018 Care Quality Commission (CQC) rating of ‘Good’ with ‘Outstanding’ features
  • BAME, Disability, LGBT+ and Religion and Belief Staff Networks
  • Disability Confident Employer – Level 2

Sussex Community NHS Foundation Trust (SCFT) have an exciting new role available as part of our IT Service Desk function. The post holder will be part of our IT Service Desk, and support a team of staff in delivering excellent service whilst providing a responsive first line support network.

The post holder will be a member of the IT Service Delivery team. This team concentrates on the provision of IT operational support and customer services support functions during the operating hours of the service desk.

The team will be responsible for delivering first line technical customer-focused IT support to all SCFT staff. The team will liaise with multiple internal clinical and non-clinical services. The team provides a responsive service via incoming telephone calls and assists in resolving first line incidents and service requests.

This is a 12 month fixed term contract based out of Brighton General Hospital.

For further details / informal visits contact:Adam Saunders, IT Service Delivery Manager

adam.saunders@nhs.net, 07770 872025




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