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NB: This vacancy closed to applications on 23/02/2020.

Service Desk Technician

Job Reference: 247-SSXSDT0220

Employer:
East of England Ambulance Service Trust
Department:
Information Technology
Location:
Chelmsford AOC (Broomfield)
Salary:
£21,089 - £23,761 per annum

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.

Rated outstanding for caring by the Care Quality Commission (CQC), The East of England Ambulance Trust covers six counties - Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk. We cover 7,500 square miles and serve a population in excess of 5.8 million people. With such a diverse geographical area, we cover busy cities, rural locations and seaside resorts and our services are tailored to meet the needs of each community’s differing medical and environmental needs.

We offer a great working environment and a comprehensive employment package – which ranges from professional support to benefits for you and your family.

In return for your skill, commitment and energy, we offer a full induction programme, continuing professional development, and the opportunity to work with a highly dedicated team across the east of England.

You will also have the chance to shape the service: our frontline clinicians and other colleagues have unique insights about how we can improve the quality of our care and our working environment.

We’ll support you if you want to be involved in research aimed at improving patient care and safety.

You will also have the chance to help us develop new referral pathways or to work in new roles or for other NHS organisations. We work closely with our commissioners to ensure that innovative ideas developed by Trust staff are tested out.

All this is underpinned by a dedicated quality improvement team to coordinate our efforts to support our frontline staff.

#WeAreEEAST


We are looking for an IT Support Technician to provide 2nd line IT support to the user population of the East of England Ambulance Service.

You will provide desktop support to the user population of the East of England Ambulance Service and assist with other associated functions such as Asset Management, IT security, Network Administration (Including Network Domain) and IT procurement.

The role also involves joining the IT on-call rota.

For further details / informal visits contact:

For an informal discussion on this post, please contact Joanne Taylor - Service Delivery Manager - Service Desk 07798745821

 

 

 




All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.

All appointments will be subject to currently having a clean disciplinary record.

Please be advised that a No Smoking Policy is in operation throughout the Trust.

Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, gender, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.

If you have a disability and wish to send in an alternative format of the application form please contact the Recruitment Team on 01234 243200

The Trust reserves the right to close this vacancy before the advertised closing date if a large number of applications are received. If you would like to apply for this position then please keep this information in mind when preparing your submission.



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