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NB: This vacancy closed to applications on 02/03/2020.

Call Co-ordinator

Job Reference: J119-A-20-2873

Employer:
The Practice
Department:
RMC
Location:
Amersham
Salary:
£16,160 per annum

Operose Health – with great care

At Operose Health, we are experts in working with complex health systems to transform quality of care and patient experience. Our portfolio of services to patients includes primary care and mental health. We are part of a global business family with over 30 years’ experience of delivering high quality care in the most simple, seamless and suitable way for patients. Operose Health was chosen to reflect the organisation's focus on making effort and taking care in everything it does.We believe in working hard to achieve our goals.

We support the health system to deliver high quality care in the most simple and seamless way for patients. Our Head Office is in London, with a second office in Amersham.


This job offers an opportunity to work within one of two energetic teams. Both teams work with patients and referrers within the NHS across a number of areas including answering enquires, booking appointments and providing general information.

The position will suit a bright and bubbly individual, with an immediate start available. Applicants need to be computer-literate, although training in specific company software will be given. A good telephone manner, strong organisational and communication skills and the ability to prioritise are beneficial, in addition to the ability to work independently as well as within a busy team. Resilience, flexibility and commitment to the role is also advantageous.

The successful candidate will be assisting in the provision of effective, high quality patient care by providing a telephone service to patients and administrative support to the referral management centre.




The closing date is given as a guide & we reserve the right to close the post early once we have received a sufficient number of applicants, so we advise you to submit your application early to avoid disappointment.

We regret that we are unable to respond to all applications. If you have not heard from us within 3 weeks of the closing date please assume that you are unsuccessful on this occasion. Please rest assured that is not meant as a discourtesy and you should not let this deter you from future applications.

Operose Health is an equal opportunities employer and will ensure that no applicant is treated less favourably on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

Operose Health is a Disability Confident Committed employer and as such, we will ensure as users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



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  • Disability Confident Committed