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NB: This vacancy closed to applications on 23/01/2020.

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Support Medical Secretary

Job Reference: 177-EMER-1792554

James Paget University Hospitals NHS Foundation Trust
Emergency Secretariat
James Paget University Hospital, Great Yarmouth
£18,813-£20,795 pa pro ra

The James Paget University Hospitals NHS Foundation Trust serves a population of around 230,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service.
Patent and staff experience is important to us and these are the behaviours we live by:
Putting patients first
Aiming to get it right
Recognising that everybody counts
Doing everything openly and honestly

We have 3 exciting opportunities for a Band 3 Support Medical Secretary to join one of our Secretarial teams within the Division of Medicine.

Current posts available:

1 x Part Time 22.5 Hours within the Cardiology Secretariat, days of work will be Monday, Wednesday and Thursday.

1 x Part Time 26 Hours within the Oncology Secretariat, days of work will be Monday, Tuesday, Thursday and Friday (or over 5 days)

1 x Full Time within the Emergency Department Secretariat.

Please specify on application form which post you wish to be considered for.

The Support Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies. The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.

Applicants must have a flexible approach to working practices; have excellent touch typing/word processing and IT skills and the demonstrable ability to work effectively as part of a team. Knowledge of medical terminology is a preferred requirement, as is secretarial experience in a clinical environment, as defined in the person specification, along with excellent verbal and written communication skills.

The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service.

Previous applicants need not reapply


For further details / informal visits contact:

For further details / informal visits contact:

Lauren Payne, Medical Secretary Manager, Division of Medicine (01493) 452144 or email

The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their gender, race, disability, age, sexual orientation or identity, and religion or belief.

Tier 2 Sponsorship : We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled EU/EEA candidate is available. Applying for entry clearance into the UK, must provide a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Please see the attached Job Description and Person Specification before making your application.

By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note all communication regarding your application will be made via email. You authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process. In accordance with and to the extent permitted by Data Protection Legislation in order for the Trust to perform its obligations under this application. Personal data relating to you may be kept electronically or in hard copy format.

Should we experience a high level of interest in this post, the vacancy may be closed prior to the stated closing date.

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