Tell us whether you accept cookies

We use cookies to collect information about how you use the NHS Jobs website. We use this information to make the website work as well as possible.

Return to search

NB: This vacancy closed to applications on 09/02/2020.

Clinical Safety Navigator

Job Reference: 278-CSNE-0120-JG

South East Coast Ambulance Service NHS Foundation Trust
Clinical Safety Navigator
Coxheath, Coxheath
£37,570 - £43,772

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ overall by the Care Quality Commission, ‘Outstanding’ for Caring and ‘Outstanding’ for our Urgent and Emergency Care. Our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website

Clinical Safety Navigator (East)

Are you an experienced and qualified Nurse or Paramedic looking for a different way to use your skills or are you looking for your first leadership role?

We are looking to recruit Clinical Safety Navigators (CSN) within our 999 Emergency Operations Centre (EOC) in Cox Heath, near Maidstone, Kent.

Clinical Safety Navigators are responsible for the oversight and management of safety and risk to our patients within our Emergency Operations Centres.

A key part of the role is to maintain oversight of the Trust’s awaiting incidents, with the capability of managing EOC clinical resources to provide clinical safety assurance and risk mitigation to our patient’s.

As a first line manager, the post holder will be a focal point for staff; providing advice, guidance, motivation, direction and leadership as well as managing rotas, sickness and welfare issues.

Additionally, the post holder will also be expected to fulfil the duties of a Clinical Supervisor, and be responsible for Call Audit, clinical decision support use, performance management and clinical quality and governance issues relating to their teams.

Clinical Safety Navigators must provide clinical supervision for the NHS Pathways call triage system.

The applicant must be able to demonstrate minimum 6 months experience of NHS Pathways use, how risk management is stratified in the management of clinical queues, as well as the ability to innovate and respond to the fluid environment of acute care in the EOC setting.

Applicants must also have excellent communication skills that are adaptable to be able to influence and support direct line reports and form an integral part of the EOC team.

For further details / informal visits contact:

Emma Webber,

For further details / informal visits contact:

We actively support equality of opportunity for all staff and welcome applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy & maternity, race, religion or belief. We are making progress towards our aim of reflecting the diversity of our community in our workforce and guarantee an interview to candidates with a disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and from other under-represented groups.

Most of our roles will include some travel between sites. If the vacancy you’re applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.

If you have previously applied for this role and were deemed not appointable at any stage of the recruitment process, you cannot normally apply for the same or similar role for a minimum of six months from the date of application. This is to allow time for you to receive feedback and undergo the appropriate development.

Should you require an application form in an alternative format including large print or braille, please contact stating the vacancy reference number and we will be happy to provide this.

Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Please be aware we may close this vacancy early if sufficient applications are received.

Follow us on Twitter @SECAmbRecruit , Facebook - SECAmb Recruitment and Linkedin, South East Coast Ambulance Service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Investors in People Gold Logo
  • Disability Confident Employer
  • Improving Working Lives Logo
  • Mindful Employer Logo
  • Smoke Free Logo
  • Age Positive Logo
  • Armed Forces Covenant
  • Equality and Inclusion Network Member
  • CQC Good