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NB: This vacancy closed to applications on 29/01/2020.

Operations Manager, Preparative Services

Job Reference: 234-19-CS2677

Norfolk and Norwich University Hospitals NHS Foundation Trust
Norfolk and Norwich University Hospital, Norwich
£37,570 - £43,772 per annum

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide every patient with the care we want for those we love the most’, and if this inspires you and you share our values, we really want you to join our team.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused: We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect: We act with care, compassion and kindness and value others’ diverse needs.

Integrity: We take an honest, open and ethical approach to everything we do.

Dedication: We work as one team and support each other to maintain the highest professional standards.

Excellence: We continuously learn and improve to achieve the best outcomes for our patients and our hospital.

Wish you were here..? Take a look at our recruitment brochure under the 'Further links' section to find out more about our Hospital and what we have to offer

The Norfolk and Norwich University Hospital is a modern forward thinking teaching hospital offering acute care to a population of over 1 million. The Trust is a specialist cancer centre and the number of patients using these services each year is increasing, with plans to become the lead provider in oncology services across the STP. Next year, a new centre based at the Cromer Hospital site will be opening new chair spaces for treatment, increasing the requirement of Preparative Services.

Preparative Services within the Pharmacy Department is a busy unit manufacturing approx. 2,000 aseptic items per month. It also co-ordinates the sourcing of TPN for both adults and children. The Pharmacy Department has approx. 180 members of staff in total and is at the forefront of healthcare delivery with a strong focus on innovative practice.

Norwich itself is a vibrant city, with excellent shopping, restaurants and nightlife, yet surrounded by beautiful countryside. The unique combination of the Norfolk Broads, picturesque coastline and a choice of city or rural living make Norwich an ideal home.

Following a recent service review, the Pharmacy Department are seeking an Operations Manager for Preparative Services to increase the continuity of management within the unit.

As an Operations Manager, you will manage the day-to-day staffing and activity of the Preparative Services Unit and play an active part in developing and improving Preparative Services. You will also pay a key role in the development and installation of a new facility which will need to have the ability to hold an MHRA licence in the future. You will need to work closely with Preparative Services colleagues to ensure a safe unit that complies with EL97(52) requirements, in conjunction with the Operations Manager, Quality Services.

To meet the requirements of this post, you will be registered with the General Pharmaceutical Council; ie, pharmacist or pharmacy technician, and have significant experience working in an aseptic unit. A management qualification or equivalent management experience is also a must. You will need to respond to changing demand on a daily basis and have excellent communication and interpersonal skills.

The post is full-time, with potential to consider flexible working patterns. There is a requirement to participate in 7-day services working 1 weekend day every 10 weeks in dispensary and in the Bank Holiday rota for Preparative Services.

Hours of work: full time 37.5 hours per week

Advert opens: 15th January 2020

Advert closes: 29th January 2020

Interview date: 2nd March 2020

For further details / informal visits contact:

Helen Wilson, Pharmacy Service Operational Manager

Tel: 01603 647526


The Job Description provides details of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.

DBS: If this post involves working with children or vulnerable adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.

If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of AfC.

NHS Service: Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.

Tier 2 Sponsorship – (not apprenticeships): We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled EU/EEA candidate is available.

UK Registration: You will need to have current UK professional registration where this is a requirement of the role.

Application: All our communication with you regarding your application will be by e-mail so please check your e-mails (and Spam) regularly.

We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.

Data Protection: A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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