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NB: This vacancy closed to applications on 23/01/2020.

Clinical Quality & Patient Safety Manager

Job Reference: 222-LS-190-C

West London NHS Trust
Clinical Governance & Complain, Southall
£57,049 to £65,726 pa inc HCAS pro rata

West London NHS Trust is one of the most diverse providers of NHS mental and physical care in the UK. We are rated ‘good’ by the Care Quality Commission and ‘outstanding’ for caring and our forensic services.

We are here to care for people with mental and physical illness, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries, care homes), hospital, specialist clinics and forensic (secure) units.

Our physical healthcare services include intermediate care services in Ealing as part of the Community Independence Service partnership.

Our national, specialist and forensic services include:

  • Medium secure services on the St Bernard’s Hospital site in Ealing
  • Services for people with complex and severe personality disorder at the Cassel Hospital in Richmond
  • High secure services at Broadmoor Hospital in Berkshire

We are a teaching Trust with a growing research portfolio, working with academic and industry partners.

Our 3400 staff are dedicated to improving lives, working with patients, service users, carers, families and partners across the communities we serve.

Clinical Quality and Patient Safety Manager - (Local Services).


AFC band 8b


Trust Head Quarters – Armstrong Way


West London NHS Trust is looking to recruit an exceptional person to support the Trust Clinical Governance Teams, through a ‘leading by example’ approach. We are looking for someone who is comfortable working in a dynamic and fast-moving environment, and who has the skills and temperament to work in a collaborative manner across a wide range of both internal and external services.


The post holder will be an integral member of the Local Services Clinical Governance team, supporting the Trust and Local Services Clinical Service Lines roles regarding: patient safety and clinical assurance, serious incident investigations and associated learning, specialist clinical governance oversight and contributing to delivering the Trust-wide clinical governance agenda.


The post holder will provide senior specialist clinical quality and patient safety advice and will lead on safety related activities as well as playing a key role in providing clinical quality advice and support to the Clinical Service Line Clinical Directors, ensuring a seamless quality response for the areas that they oversee.


The role will be to support the Clinical Directors and Local Services Governance Leads to discharge their responsibilities in the coordination of quality related issues, quality assurance and meeting the required statutory and mandatory quality and governance requirements.


As a Clinical Quality and Patient Safety Manager, the post holder will work as part of a dynamic team, delivering an effective and efficient quality function for West London NHS Trust.


The role involves wide-ranging collaboration with both internal and external colleagues, as well as healthcare partners across the system. The role requires analysis and interpretation of complex quality information, both quantitative and qualitative and contribution to devising strategies and approaches to resolve issues.


The post holder will both contribute to, and lead, on the development of quality and safety reports for regular and ad hoc meetings. They will also advise the Clinical Directors, Local Services Governance Leads and other Trust staff on safety issues and wider clinical quality issues.

Closing date: 23rd January 2020

Interview date: 31st January 2020

For further details / informal visits contact:

For further information or an informal discussion, please contact:


Gordon Turner

Associate Director of Clinical Governance

West London NHS Trust


M: 0785 097 4502

T: 0208 483 2281

E (Secure):


INTERVIEW DATE: 23rd or 30th August

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications. If you do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion.

All staff identified as at-risk and who meet the requirements of the post will be prioritised accordingly.

We offer Relocation packages for some positions (including Band 5 and Band 6 Nurses) - a relocation allowance of up to £8000 is offered for those who meet a required criteria.

Registered Nurses are required to produce their current NMC Revalidation documents/Portfolio at the assessment centre for verification, unless you are a newly qualified nurse from University.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment check which can take between 4-8 weeks. After which your information will also be transferred into the national NHS Electronic Staff Records system

Please ensure you include professional email addresses and contact numbers for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process. If your current/most recent organisation is an NHS trust, we will be requesting one reference from your current line manager/HR department.

West London NHS Trust is committed to safeguarding of all children and vulnerable adults, eliminating discrimination for all groups and achieving equality of opportunity regardless of age, disability, gender, race, religion or belief and sexuality. We aim to create a workforce that is representative of the communities we serve at all levels of seniority within the Trust. We are therefore particularly interested in receiving applications from people from ethnic minority backgrounds’.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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