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NB: This vacancy closed to applications on 21/02/2020.

Apprentice Administration Assistant

Job Reference: 389-A-19-34527

Bradford Teaching Hospitals NHS Foundation Trust
Central Patient Booking Service (CPBS)
£3.90 per hourly rate £146.25 per week

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Salary: £3.90 per hourly rate / £146.25 per week

Department: Central Patient Booking Service

Hours: 37.5 HOURS PER WEEK

Brief Description of the Role:

We are looking for an enthusiastic, well-motivated Administrator to join the Referrals and Telephone team.

The successful candidate will need to possess excellent communication, time management and organizational skills and must be able to work under pressure.

Working with minimal supervision, the candidates must be able to use their own initiative and prioritize their own workload ensuring deadlines are met as specified.

Previous administrative, telephone and IT skills are desirable. Previous experience with relevant IT systems, MS Office applications and working with the public would be advantageous, as is a good working knowledge of the NHS. The jobholder will work as part of the Central Patient Booking teams in providing an efficient referral registration and processing service for the Trust, as well as ensuring that frontline calls from patients and Trust staff are dealt with professionally and promptly in line with set service standards. The post will involve the use of the Trust’s electronic patient record, liaising with other internal and external teams and GP practices, amongst others.

The apprentice scheme requires the successful applicant to undertake a formal training course leading to a recognised qualification. The Trust is unable to fund such a course and therefore it should be self-funded or funded through the Government Apprentice Scheme. Government Apprentice Scheme funding will be claimed through the Trust, but is currently only available in full for 16-18 year olds. Partial funding is available for 19-24year olds, but the remainder of the costs would need to be paid by the apprentice. For those over 24 years this would need to be fully self-funded. The costs to fund the QCF level 2 course is currently in the region of; £1,000. In addition to these restrictions, funding is also currently only available in full for persons without a degree.

We can offer staff gymnasiums on hospital sites, subsidised restaurants, an excellent pension scheme including life assurance cover and childcare facilities.

Closing Date: 21 February 2020 (This may change dependent on the response)

Interview Date: TBC

We welcome applications from disabled people or those with long term health conditions. If you need the application form in a different format or need to discuss any reasonable adjustments under the Equality Act 2010, please telephone 01274 276823 or Fax: 01274 274025.

We also welcome applications from people with a lived experience of providing unpaid care/support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction and or other health and care needs.

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated above in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

You should receive continuous notifications throughout the application process and of the outcome of your application (and details of interview, if shortlisted) via the NHS Jobs Website. However, if you have not been invited to attend for interview within four weeks of the closing date for this post you may therefore assume that you have not been shortlisted.

Please take the time to read the DBS Code of Practice where this applies. If you have any queries of a sensitive nature, that you do not wish to discuss with us as a potential employer (e.g. issues around transgender status) the DBS have a confidential e-mail address for such enquires -

Please note that all posts recruited to by Bradford Teaching Hospitals NHS Foundation Trust covered by Agenda for Change Terms and Conditions (whether on a fixed term or substantive basis) are subject to a probationary period. For more information and guidance about the length of your probationary period please see the terms and conditions section of the Job Description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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