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NB: This vacancy closed to applications on 21/09/2019.

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Operational Service Administration Assistant, VIN

Job Reference: 412-COMM-934

Mid Cheshire Hospitals NHS Foundation Trust
Occupational Therapy Team
£18,813 to £20,795 pa

Due to retirement, an opportunity has arisen to recruit an Operational Service Assistant (administration and clerical assistant), Band 3, to join the Occupational Therapy (OT) Out-Patient team at Victoria Infirmary Northwich (VIN).

The OT team delivers an out-patient service to patients with Orthopaedic and Rheumatology conditions. The post holder will provide efficient and comprehensive clerical support to the team, which is essential for the smooth running of the service. Duties will include answering the telephone, receiving referrals and entering them onto the EMIS electronic system, making appointments, reception duties, greeting patients, general administration, as well as offering some clerical support to the Team Manager and the wider OT out-patient team based at Leighton.

As such there may be the occasional need to travel to Leighton for meetings and training.

The post holder must have excellent communication and computer skills, be highly organised and be able to prioritise and manage their own work load. They must be able to work well in a team and on their own. Previous experience of working in a patient environment, and use of EMIS would be beneficial.

The Occupational Therapy department at VIN is well equipped and based within the Therapy Unit at VIN. The small OT team is friendly, supportive, professional and dynamic; it is committed to delivering a high class service and is actively involved in research.

In return for your commitment we offer:-

• Excellent induction and in-service training packages

• Regular supervision

• Personal Performance Planning and development


It is envisaged that the post will commence early December to allow a period handover with the current post holder who is retiring. 

A full UK driving licence and access to a vehicle, or be able to demonstrate means of meeting the limited travel requirements of this post.

Clear reasoning for wishing to work for the Occupational Therapy Service should be detailed in the application.

Appointment to the post will be subject to successful interview, references, CRB and Occupational Health checks.

Should you wish to know more about the post or visit our team, then please do not hesitate to contact Nicky Walker in the Occupational Therapy department Leighton on 01270 612346/273015, or Helen Sawle at VIN on 01606 564074. 

MCHFT is rated ‘Good’ by the CQC, has been named as one of the best Trusts in the country in the CHKS Top Hospitals 2019,, consistently achieves Cancer and A&E waiting time targets and has an award winning Maternity Unit.

In recent years, we have invested in clinical expansion and now have cutting edge clinical facilities including Critical Care and state-of-the-art theatres.

The Trust has a ‘Stronger Together’ clinical partnership with University Hospital North Midlands and is part of Central Cheshire Integrated Care Partnership (CCICP) which aims transform, develop and deliver health care services in the community.


Mid Cheshire Hospitals NHS Foundation Trust manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich and Elmhurst Intermediate Care Centre in Winsford. We are the Lead Employer for Central Cheshire Integrated Care Partnership (CCICP) which aims to transform, develop and deliver health care services in the community.

The Trust has been rated ‘Good’ by the Care Quality Commission (CQC) following the recent inspection of its services and leadership and Mid Cheshire Hospitals Foundation Trust has been named a Top40 hospital at CHKS Top Hospital Awards 2019.

Our clinical facilities are excellent, as we have invested in state of the art theatres, Critical Care, Emergency Department and our Childrens Wards (to name but a few). We have also invested in our people, ensuring we have the right number of the right people delivering care, fostering a culture of compassion, support and excellence.

Following an NHSI initiative to establish 29 Pathology networks across England the University Hospital of North Midlands is currently working closely with Mid and East Cheshire NHS Trusts to establish a Pathology network across Staffordshire and Cheshire.


  • Correspondence will be sent to the email address registered to your NHS Jobs account
  • Recruitment is based on the Trust's values and behaviours
  • Please provide a contact email address for referees
  • Appointments are subject to a 6 month probationary period
  • You will be required to pay for a DBS disclosure where the post requires one
  • MCHFT does not reimburse travel to interview expenses
  • Should you require a reasonable adjustment to our recruitment process, please contact or tel. 01270 273937 to discuss

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