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NB: This vacancy closed to applications on 18/09/2019.

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ED Receptionist

Job Reference: 361-MED-1944383

East and North Hertfordshire NHS Trust
ED Receptionist
Lister, Stevenage
£18,813 - £20,795 pa

We look forward to receiving your application!

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to East and North Hertfordshire NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

If you have a query relating to your application process please contact The Resourcing Team on 01438 286 739.


All references from current and previous employers, will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment.

East and North Hertfordshire NHS Trust

Accident & Emergency Department

Lister Hospital

ED Receptionist


HOURS: 37.5 Hours per week from 07:00 to 18:15 working a two week Rota Including Weekends Bank Holidays and Christmas.



























We are looking for someone to work within the Emergency Department working days.




SALARY: £ £18,813 - £20,795 (per annum - pro rata) , (depending on experience)

East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.

We are in the top three NHS hospital groups in the East of England for size and number of patients. We have also just invested £150 million in services and buildings, so we have some fantastic environments to work in.

Since October 2014, the Lister has been the Trust’s main hospital for specialist inpatient and emergency care. This is the result of the Our Changing Hospitals programme, an ambitious consolidation programme seeing c. £150m investment on the Lister Hospital site.

In addition, the New QEII opened in June 2015 and provides outpatient, diagnostic and antenatal services, along with a 24/7 Urgent Care Centre. Hertford County also provides outpatient and diagnostic services. The Mount Vernon Cancer Centre provides tertiary radiotherapy and local chemotherapy services.

The area served by the Trust covers a population of around 600,000 people and includes south, east and north Hertfordshire, as well as parts of Bedfordshire. The Mount Vernon Cancer Centre provides specialist cancer services to some two million people from across Hertfordshire, Bedfordshire, north-west London and parts of the Thames Valley.

We employ 5,290 staff, which represents around 4,540 whole time equivalents and our annual budget is approximately £375 million.

We are looking for an individual with good communication and interpersonal skills to work in our busy Emergency Department as a Receptionist. Booking Patients into the Emergency Department, Emergency admissions, booking Fracture clinic Outpatient Appointment along with a variety of other duties.

We are looking for approachable person with a helpful disposition who enjoys working in a busy department.

Flexibility would be an advantage.


Knowledge of NHS is desirable, but full training will be given to the right applicant.

For further details / informal visits contact:

Karen Bromage Evening/Night Supervisor or Tracey Brown Day Supervisor on 01438 284027


Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

Our values

We are proud to deliver high-quality, compassionate care to our community and our Trust values are PIVOTAL in helping us to achieve this aim.

We expect all our staff across the Trust to demonstrate, promote and encourage these values. Please refer to the job description for further details on our values.

Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community.

We welcome applications from all sections of society and are especially keen to hear form people that are currently under-represented across our workforce.

Should you require any reasonable adjustment or have specific access or communication needs, please do not hesitate to contact us.

We are proud to be a Disability Committed employer and achieved our status in 2019.

Our EU staff are a valued and appreciated group within our workforce. We are committed to providing them with the support they need to continue living and working in the UK. As a result, we continue to welcome applications from EU citizens.

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We look forward to receiving your application!

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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