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NB: This vacancy closed to applications on 22/09/2019.

Education Centre Assistant Band 2

Job Reference: 370-ADM2HEC-343

Warrington and Halton Hospitals NHS Foundation Trust
Halton Education Centre
£17,652 to £19,020 pa

We are WHH an NHS Foundation Trust acknowledged as providing a positive learning environment and proud to be recognised as a Teaching Hospital. We provide first class services at Warrington Hospital, Halton General Hospital and the Cheshire and Merseyside Treatment Centre in the North West of England.

Our mission is to be Outstanding for our patients, our communities and each other.

We pride ourselves in being consciously inclusive and enjoy working with and for the diverse community we serve, employing a high calibre of skilled staff, reflective of our communities.

Our vision is to continue to deliver high quality, safe and sustainable health and care services to the local population of Warrington, Halton and beyond. Our approach to healthcare is founded on our five core values; Working Together, Excellence, Accountable, Role Models and Embracing Change.

As an applicant or employee of WHH you have our commitment to equality, diversity and inclusion, it’s the way we work! Our beliefs and culture insist that no job applicant or employee will receive less favourable treatment from the start of the employment journey.

Working at WHH means joining a team of 4,000+ professional and support staff who local people look to, to keep them well and support their well-being. If you embrace these values and are motivated to making a difference to our patients, we'll look forward to receiving your application.

Education Centre Assistant

Band 2

Fixed Term 12 months

A unique and exciting position has been made available at Warrington and Halton Hospitals NHS Foundation Trust for an Education Centre Assistant to help support our team as we expand to provide the L&D administration service for Bridgewater Community Healthcare NHS Foundation Trust (initially on a 12 month contract).

The Education Centre Assistant will assist the L&D Manager in the smooth running of the Centre and supporting the administration team, ensuring that all Centre Services are maintained to a high standard. This will include accurately inputting training attendance records onto ESR; administering the room booking system and training sessions (booking venues/ advertising courses/ taking nominations/ ensuring correspondence is sent out within specified time frames); ensuring equipment is prepared for use in meeting rooms when required and providing administrative support to the wider team.

We are looking for:

  • Data inputting experience

  • Experience of providing administrative support and working in a busy office providing a service to customers/ service users

  • Good communication and customer service skills (verbal and written)

  • Good telephone manner, with the ability to deal calmly and tactfully with telephone callers and visitors.

  • IT skills

  • Ability to prioritise and organise own workload

  • Flexible approach with the ability to work under pressure

  • Ability to multi-task and deliver to agreed timescales

  • Ability to meet the physical demands of manual handling and maneuvering furniture/ equipment within the training rooms

  • Experience of working in a training or educational environment/ the NHS is desirable but full training will be provided

This job advert may close as soon as sufficient applications have been received, therefore please apply for this job as soon as you can, if interested.

As an applicant or employee of WHH you have our commitment to equality, diversity and inclusion, it’s the way we work! We encourage all applicants to share their personal information with us to understand why please read `Be counted` and `8 reasons why’ in the additional information.

The Trust operates a Smoke Free Policy which does not permit smoking within the Trust premises and grounds/site.

Please provide e-mail addressess for referees, as this will facilitate a quicker recruitment process. Please check your e-mail account regularly as you will receive alerts from the NHS Jobsite informing you of a message (including notification of interview)

Depending on the classification of the post, in-line with DBS guidelines, a Standard or Enhanced disclosure will be required which may include a check of the ‘Vulnerable Adults List’, the ‘Children’s List’ and/or the Independent Safeguarding Authorities (ISA’s) barred lists.

A charge of £60 (Enhanced) will be made by the successful candidate which will be deducted from the first 3 months’ salary. In addition to this, you will also be required to re-pay any future costs that may arise in relation to DBS fees.

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