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NB: This vacancy closed to applications on 25/09/2019.

Service Manager - Cancer Performance

Job Reference: 361-MV-1681906-A

East and North Hertfordshire NHS Trust
Cancer Services
Lister Hospital, Stevenage
£37,570 - £43,772 pa

At East and North Hertfordshire NHS Trust we are proud of the range of services we provide. As a result, we need amazing people to help us deliver these services and provide excellent care to our community.

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers

East & North Hertfordshire NHS Trust are looking to recruit a full time Service Manager for the Cancer Performance Team.

Job Summary -

  • To support the Operational Management Team in the improvement and development of systems and processes to enhance quality and efficiency across cancer services in relation to their performance and data quality function.
  • To provide effective and efficient leadership to the administration team through management of the Assistant Service Managers and MTD Coordinators and Trackers.
  • To lead on Patient Tracking List (PTL) and breach avoidance meetings with the relevant tumour sites.
  • To assist in the management of the divisions finances and performance targets
  • To support and develop processes for data collection and validation to meet national reporting and information requirements, including the provision of training on systems and processes across the Division as appropriate.
  • To support projects within the Division to ensure delivery of excellent clinical services and support the clinical teams to implement new ways of working eg. Quality Surveillance Programme.
  • To develop and maintain relationships with other divisions within the Trust to improve processes around the management of cancer patient, their pathways and wait times, leading to improved patient care and experience.
  • To support and develop business and cost improvement plans (CIPs)
  • To innovate more effective systems to benefit the Division and the Trust.

For further details / informal visits contact:

Abdellah El Alami, General Manager on ext 5160.

Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community.

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

When you apply...

Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to East and North Hertfordshire NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

We look forward to receiving your application!

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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