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NB: This vacancy closed to applications on 07/09/2019.

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Apprentice Patient Advisor (GP Receptionist)

Job Reference: J349-A-19-0139

Bay Medical Group
£161.25 pr week

Bay Medical Group is proud to be the general practice serving the population of Morecambe and Heysham. We operate out of 5 sites and deliver general medical services to c54,000 patients.

Formed in 2016/17 by established legacy practices in the town, we are fortunate to be a single at scale provider in a distinct geographical area and as such were able to establish the Primary Care Network (PCN) for Morecambe and Heysham in July 2019, with Bay Medical Group as the only Practice in the PCN.

Our patients are at the heart of everything we do. We have been successfully diversifying our workforce over the past few years and developing pathways which enable our patients to see the right person, at the right time in the right place. As a Practice and PCN we work closely with our Integrated Care Community and other local health, social care and third sector providers to improve the health and wellbeing of the local population.

Bay Medical Group - for happier, healthier people.

Are you looking to take your early steps in your customer service career in an organisation that puts people at the heart of everything we do?

Are you at your best when you are helping others?

Are you looking for the chance to develop your people, organisational and IT skills?

Would you like the chance to be part of a busy team delivering excellent health care to the patients of Morecambe?


As an apprentice Patient Advisor at Bay Medical Group you will have the chance to develop a large amount of knowledge and experience.

You will be based on one of our 5 sites in Morecambe and Heysham and will benefit from working with experienced PatientAdvisors and undertaking a Level 2 apprenticeship – earn while you learn.


Upon your successful completion of this apprenticeship not only will you have a recognised qualification, you will also have gained so much understanding of general practice, the NHS and real customer service skills. Patient Advisors really do make a difference to how well the Practice performs; they are the first point of contact for most people who access the NHS. It is a great place to start your career.


This is a fixed term for 12 months with the chance for the right candidate to be offered a permanent post once the apprenticeship ends.

£161.25 per week, 37.5 hours


Take your first step in to customer service with Bay Medical Group, for happier, healthier people.


We reserve the right to close the advert early and we regret we can only contact you if you are selected to progress to the next stage of the recruitment process.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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