Return to search

NB: This vacancy closed to applications on 30/08/2019.

  • Add to favourites

Clinical Navigator/Nurse

Job Reference: J137-A-19-2188

Herts Urgent Care
Competitive, plus enhancements

Exciting Opportunities for Nurses - Welwyn Garden City

We are inviting Nurses currently working with PGDs, with Minor Illness & Minor Injury assessment experience, to join the organisation to support the delivery of the Integrated Urgent Care (IUC) Service for Hertfordshire.

Following the successful delivery of a pilot, run in partneship with our commissioners, to provide clinical support for care home within North & East Herts, we are offering bank and contracted hours.

Who are we?

HUC provides accessible and high quality Integrated Urgent Healthcare services to nearly 3 million patients across a range of counties, including Hertfordshire, Cambridgeshire, Peterborough, Bedfordshire and Essex.

When patients are ill and need the right medical attention, they use ourNHS111 serviceto access medical advice, assessment and treatment. We also provide a range of other healthcare services to support patients including Out of Hours GP service and running urgent care centres.

The Role:

As part of the Clinical Advisory Service (CAS), you will form part of a wider multi disciplinary team. You will assist with the smooth running of the contact centre and clinical hub, delivering an efficient and competent level of accurate patient assessment, outside pathways. This includes, signposting to outside agencies and where appropriate to the correct clinical service, and utilise knowledge of PGD’s and clinician expertise.

Job Summary:

Based from our NHS111 contact centre in Welwyn Garden City, covering the service Friday to Monday, 1pm- 9pm.

Role Expectations:

We are looking for qualified clinicians to support HUC's delivery of outstanding patient care.

You must be a Registered Nurse and have:

  • Top to Toe assessment qualificationor relevant experience
  • Minor Illness and Minor Injury qualification desirable
  • Ability and experience of working with Patient Group Directives
  • Confident in making decisions autonomously
  • Excellent communication skills
  • Knowledge of Adastra and SystmOne an advantage

Current Pay Rates:

Hourly rates of pay are dependent on times and days worked, varying from £25.00 – £29.70 plus bank holiday enhancements.

We can offer you:

  • NHS pension scheme and Perkbox reward scheme
  • Varied, interesting and challenging work
  • Opportunity to make a difference
  • Senior and peer clinical support
  • Personal development and training
  • Educational events
  • Performance feedback to support appraisal and revalidation

On-boarding Process:

If successful, you will be paid to complete a full day’s induction, which will include system training, followed by a number of buddy shifts in varied settings to prepare you for the role.


As HUC is an organisation commissioned by the NHS, all roles are listed on the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (SI 1975/1023), which means they are eligible for a standard or enhanced check as appropriate from the Disclosure and Barring Service.

We are fully committed to Equality of Opportunity and welcome applications from all sections of the community.

Please note that if you do not hear from us within 2 weeks of applying then unfortunately your application has not been successful on this occasion


SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.