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NB: This vacancy closed to applications on 28/08/2019.

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Emergency Department Receptionist

Job Reference: 384-PP-EMF4457

Employer:
Royal Surrey County Hospital NHS Foundation Trust
Department:
384 495490 A&E
Location:
Guildford, Surrey
Salary:
£18,669 - £20,037 per annum, pro rata, incl HCAS

The Royal Surrey County Hospital NHS Foundation Trust provides services from one acute hospital in Guildford and two adult community services hospitals across Surrey. We employ over 4,000 staff and serve over two million people locally and regionally. We have recently been rated as ‘Good; by the Care Quality Commission (CQC) and ‘Outstanding’ for being responsive to people’s needs and for our maternity services and ‘Good’ for being caring, effective and safe. We believe that our people are the key to this success and the fact that going the extra mile is inbuilt within our teams.

The Trust serves a population of over 330,000 across south west Surrey. We are a specialist tertiary cancer centre, offering state-of-the-art diagnostic and treatment services to a population of up to two million.

It is an innovative hospital packed with ambition and is an excellent place to start your career as well as move it up a gear or to continue developing yourself professionally.

A regional cancer centre for Surrey, West Sussex and Hampshire, it is also a tertiary specialist centre for ENT and Maxillofacial surgery. It attracts referrals from across the whole country for other specialties (i.e. urology). The Minimal Access Therapy Training Unit (key-hole surgery) is one of only three such training units in the UK.

The Trust has strong links with the nearby University of Surrey and staff are well supported if they wish to undertake further study. As well as this, staff are able to develop and enhance skills and knowledge by undertaking post-qualification support and training at the hospital’s dedicated Education Centre. These are just some of the training and development opportunities available to staff.


Receptionist - Emergency Department - Band 2

AEC (Ambulatory Emergency Care) / EAU (Emergency Assessment Unit) / A & E (Accident & Emergency)  

Day / Evening / Night Receptionist – variety of shift patterns

Full time and Part time vacancies available. 

This is an excellent opportunity to join a friendly, supportive team working in Emergency Care. The Emergency Department is a friendly, exciting place to work currently undergoing a large transformational project with exciting new developments and opportunities.

We are looking for Receptionists to work on our friendly reception desk in the Emergency Assessment Unit and Ambulatory Emergency Care area of the Emergency Department.  The successful candidates will undertake a variety of reception duties including working on our AEC, EAU Ward Reception and processing Patient data. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff.

The successful candidates will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy.

The Royal Surrey County Hospital NHS Foundation Trust offers an excellent range of exciting, rewarding roles with fantastic opportunities for career support and development / training as well as a great range of employee benefits, including the NHS Pension Scheme.

For more details, please contact Eleanor Shutie, Reception Manager for Emergency Floor on 01483 571122 Ext 2100, or Julie Booth, Specialty Manager 01483 571122

Ext: 5212 or email eleanorshutie@nhs.net / juliebooth1@nhs.net




If you are interested in applying for this post please use the links provided to access the full job description/person specification and apply online.

The Trust is committed to promoting equality of opportunity for all its employees as well as maintaining a workforce that broadly reflects the local communities we serve. In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender reassignment, marital status, pregnancy, religion or belief or sexual orientation. Reasonable adjustments to the interview process can also be made for any candidates with a disability.

Important:

  • The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
  • Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process.
  • If you have not heard from us within three weeks after the closing date, we regret that this usually means that your application was not successful.
  • In submitting an application form, you authorise Royal Surrey County Hospital NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

The trust aims to treat all applicants fairly in regards to any disclosure of conviction revealed at the application stage. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences. If you currently reside outside of the UK we will require documentary proof of security/police clearance, in English.

The Royal Surrey County Hospital NHS Foundation Trust has a safeguarding policy for both adults and children and is committed to all safeguarding legislation and current standards.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



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