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NB: This vacancy closed to applications on 26/08/2019.

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Service Manager

Job Reference: 156-1914882

Royal Cornwall Hospitals NHS Trust
Cardiology & Chronic Fatigue Service
£44,606 - £50,819

IMPORTANT INFORMATION: Please read the Royal Cornwall Hospitals Applicant Information Pack document in the 'Further Links' section before applying for this position. This pack will provide you with all the details you need on how to make your application and what happens next. You can also view our Total Reward Package Information for details on our colleague benefits.

It’s an exciting time at Royal Cornwall as we've implemented our new Care Group structure, moving from four divisions to seven distinct care groups – designed to deliver better patient care, improve accountability and make our colleagues’ working lives more fulfilling. If you’ve got the passion, commitment, patient focus and skills we need, and you can really demonstrate our values in your leadership style then we’re eager to hear from you. This Service Manager post is for our Cardiology & Chronic Fatigue services.

Reporting to the Care Group General Manager, the Service Manager is expected to support the Clinical Lead and Clinical Matron to effectively deliver the integrated clinical, operation and financial performance of the specialty.

This role is responsible for ensuring national and local access targets are achieved, along with ensuring all aspects of people, performance and financial objectives are delivered as per the Specialty business plan. The Service Manager will provide strong leadership at a Specialty level, ensuring that there are appropriate systems and processes in place to deliver objectives and drive forward the service to improve the operational effectiveness of the Specialty.

To enable them to execute this responsibility the post holder is expected to provide proactive and visible leadership. Leadership will span four key areas; service leadership, people and personal leadership, quality leadership and collaborative leadership.

All senior leaders are expected to work as part of a cohesive team and, when necessary, to take lead responsibility for corporate issues outside their immediate sphere of responsibility in order to achieve the corporate objectives of the Trust.

You will have qualifications to a master’s degree or equivalent experience plus additional management training and CPD evidence. You must have experience of working at a senior management level in a complex organisation and have experience of budget management, staff management, managing competing workloads and experience of advising senior managers and external stakeholders. If you find the idea of this role exciting and consider this is the opportunity you have been looking for, we look forward to your interest.

Full details of this role, including the person specification and job description are attached.

Interviews and assessments are expected to be held on 9 September 2019.

For further details / informal visits contact:

For further information please contact Sidwell Lawler, General Manager of Specialist Medicine on 01872 258431.

Please note: Information submitted in your application via NHS Jobs will be transferred to Trac, our third party recruitment system. This will be for the management of the recruitment process including retaining any related documents. Your data remains confidential and will not be shared with any other parties. By submitting an application, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

If your application is successful, your details will be retained for as long as you remain our employee (and for a suitable time as required following your date of leaving). If your application is unsuccessful, your job application and related documents will be retained confidentially for a period of 13 months and then destroyed. If you have any questions relating to how we handle your personal data please contact the Trust’s Data Protection Officer by email

We are committed to ensuring all of our colleagues are developed, engaged and supported to work in different ways. Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. Non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely to satisfy the Resident Labour Market Test. The Home Office requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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