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NB: This vacancy closed to applications on 26/08/2019.

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Volunteer Car Drivers Cumbria

Job Reference: 242-0612

North West Ambulance Service
Expenses reimbursed

The Trust reserves the right to close this vacancy early if a large number of applications are received.

If you do not have regular access to your email please contact a member of the HR Hub Team on 0345 11 22 018.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to North West Ambulance Service transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

From 1st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).

Do you live in the Cumbria Area?

Do you have a few hours free time available?

Become a Volunteer Car Driver – Your Time Makes a Difference

Volunteer Car Drivers

Our Patient Transport Service operation is supported by an active and much valued cohort of Volunteer Car Drivers who operate throughout the North West.

Volunteer Car Drivers are volunteers who live and work in the local community and give up their time to assist our Patient Transport Service in transporting mobile patients to and from hospital appointments such as outpatients, radiotherapy, renal dialysis, etc. This service is greatly relied on and appreciated by the patients we transport as demonstrated by the volume of compliment cards we receive.

We currently have approximately 330 volunteers and are looking for people who live in Lancashire who would be willing to give their time to provide this service. We are looking for volunteers with availability between the hours of 06:00am and 09:00pm.

The frequency and quantity of hours are flexible and determined by your availability as this is what is great about being a volunteer as you can choose to help out when it suits you.

As a volunteer, you will not receive a salary however you will receive a mileage allowance of 39p per mile for all miles driven whilst volunteering. In addition you would receive any out of pocket expenses such as car park fees, telephone calls and subsistence for a meal for any journeys exceeding 100 miles in one direction.


If you meet the requirements below and are interested in becoming a volunteer for the North West Ambulance Service NHS Trust, please log onto NHS Jobs using reference number 242-0612 for Cumbria.


To apply to become a volunteer the applicant must have;


  • Access to a four door car

  • Fully comprehensive Insurance to carry patients and indemnity to operate as a volunteer

  • No more than six points on their licence

  • A DBS check which does not show any contra indicating offences

  • Have access to the internet and email


Recruitment Process

Applications are made via NHS Jobs and will follow the process below;


  • Shortlist

  • Interview

  • DBS/References

  • Induction

What training will you receive?

Volunteers attend induction training. This covers topics such as;


  • The driver handbook

  • Overview of the Patient Transport Service

  • Allocation of work

  • Safe practice

  • Documentation – Completion and submission

  • Month End procedures

Volunteers are provided with access to online mandatory training modules. This covers topics such as;

  • Safeguarding of adults and children

  • Basic Life Support

  • Health And safety

  • Moving and Handling

  • Dementia Awareness

  • Car of the elderly patient

  • Conflict and communication

  • Risk Management

  • Infection prevention & Control

Ongoing Checks

Once a volunteer has been accepted, the following checks will be undertaken on a regular basis;


  • Driving Licence check (Annual through the website)

  • MOT check (Annual through the website)

  • Insurance check (Annual- Certificate supplied by driver)

  • DBS Check (Every 3 years)




Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information. Successful candidates will receive a conditional offer of employment, subject to the NHS Employment Checks Standards. Reference checks will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’. If the post is subject to DBS disclosure, a charge will be made for this disclosure, and there will be a requirement to sign up to the DBS update service.

Northwest Ambulance Service is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds. The Trust is currently under-represented in terms of staff from BME backgrounds. We therefore encourage applications from a wide range of backgrounds to improve the diversity of our workforce and to better reflect the communities we serve.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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