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NB: This vacancy closed to applications on 25/08/2019.

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Befriender Volunteer

Job Reference: 810-CH2493

City Health Care Partnership CIC
The Calvert Centre (CISS)
Not Applicable

City Health Care Partnership CIC (CHCP CIC) is an independent, co-owned “for better profit” and co-owned Community Interest Company providing high quality local health and care services in Hull, the East Riding of Yorkshire, Knowsley, Wigan and St Helens.

Our vision is to lead and inspire through excellence, compassion and expertise in all that we do and we are looking for exceptional people to work with us to provide the highest possible care to the people who use our services.

We deliver over 50 diverse services in community settings, helping to minimise the need for acute care in hospital. We employ around 2,400 people, which means we have lots of opportunities for progression and development; we recognise enthusiasm, innovation and dedication and are keen to give colleagues with these qualities a chance to shine.

We pride ourselves on providing high quality patient care and our core values of service and excellence, equality and diversity, creativity and innovation and co-operation and partnership help us to do this. We want people who join CHCP CIC to share these values, which are firmly rooted in our culture along with the seven Cs of care, compassion, competence, communication, courage, commitment and candour.

We can offer an excellent package of benefits, including becoming a shareholder in CHCP CIC (at a cost of only £1), giving you the chance to have a voice in your business.



Carers Information and Support Service (CISS), The Calvert Centre, Calvert Lane, HU4 6BH*

*Befriending volunteers will also be carrying out their role from home and out in the community


About the building

Wheelchair accessible, hearing aid loop, disabled toilets and baby change, parking on site



The objectives are

  • To reduce isolation for patients/carers

  • To increase support available to patients/carers

  • To improve the health and wellbeing of patients/carers within the remit of the befriender role

CISS offers support and advice for those providing unpaid care to a family member, neighbour or friend. To further complement the role of our dedicated carer support workers, we want friendly, positive volunteers to befriend the carers that we work with. The caring role can be isolating for some people, and it is important to us that the carers in our service feel valued and understood. As a befriender, you will be playing a valuable role in providing companionship for an isolated carer, by talking to them about their interests or hobbies and checking in on their general wellbeing on a fortnightly basis. This could be going for a coffee, going out for lunch or giving them a call on the phone, depending on what is most suitable for you and the carer. You will be matched to a carer based on your personality and interests so that you and the carer get the most out of your time volunteering with us. Not only will you make a valuable contribution to the life of a carer through offering caring and responsible support, befriending also comes with a great sense of accomplishment and reward of helping someone feel confident and positive about life.



The volunteer will

  • Visit or telephone a patients/carers at a frequency agreed by the volunteer hub

  • Talk to the patient/carer about their hobbies, interests

  • Observing patients/carers general wellbeing

  • Working with the service to report concerns or problems regarding the patients/carers

  • Carry out basic admin related to the role, which includes recording frequency and purpose of visits/phone calls

For further details contact The Volunteer Hub on 01482 222220.


CHCP CIC is positive about receiving applications from people with personal experience of mental illness and has mechanisms in place to support and guide potential job applicants. Please see ‘Positive Assets’ link below for more information.

Our organisation is positive about employing people with disabilities. If you require your application in a different format please contact our Human Resources team as soon as possible.

If this role requires the successful candidate to complete a Disclosure and Barring Service Check, this check will form part of the recruitment process and the cost of the check will be recovered from the successful candidate upon commencement of the employment/new role. Please note that this check will be charged to you in four monthly instalments when you commence employment/start your new role with City Health Care Partnership CIC.

CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘staff benefits’ link.

Please note if you are not successfully shortlisted the status of your application will be updated to ‘unsuccessful’ on this site.

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