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NB: This vacancy closed to applications on 01/09/2019.

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HARRI Engagement Volunteer

Job Reference: 351-VS-FD1

Lancashire Care NHS Foundation Trust
Volunteer Recovery College, Across Lancashire and South Cumbria

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire and Sefton area. The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites.

The purpose of this role is to offer a lived experience (as service user or carer) perspective and knowledge base during the development, delivery and evaluation of recovery learning opportunities. The role may include supporting and welcoming Recovery College members and visitors; co-design, co-facilitation and evaluation of recovery learning offers; supporting operations of the College; identifying potential partnerships and supporting engagement activity to raise awareness of the full recovery offer.

    • Offer a warm welcome to visitors, partners and clients of the College
    • Engage with prospective students to offer pastoral support
    • Engage with locality Advisory Groups, Curriculum Development Groups and Evaluation Groups to ensure a varied and quality offer
    • Support College Facilitators in the co-delivery of recovery learning opportunities, enhancing offers from a lived experience perspective
    • To prepare learning spaces with equipment and information provided by LCFT
    • To support any clients who may become distressed during curriculum offers through peer support
  • An enhanced DBS with Adult Barring will be needed for this role.


  • (The possession of a criminal record does not necessarily disbar applicants from this role – you can talk in confidence to the Recovery College Co-ordinator/ Manager if you have any concerns about this.)
  • To support the enrolment and evaluation process during each recovery learning offer to ensure quality data collection
  • To understand and speak with confidence about the Recovery Strategy across LCFT internal sites, community locations and in forums, engagement events
  • To involve and enhance client experience of the College offer through signposting and learning pathways
  • To demonstrate clear boundaries when working with vulnerable people and escalate any issues beyond a volunteers role accountability

The volunteer recovery worker will be supported, supervised and mentored by a member of the recovery delivery team at all times. The volunteer recovery worker will receive direct mentorship and management from the Recovery College Co-ordinator/ Manager. They will also take direction from the other staff and partners as and when appropriate during delivery. Volunteers will not be expected to work alone. Volunteers will make their own way to identified venues from their home, wherever it will be based that day, and will make their own way home at the end of the day, any travel costs will be reimbursed. At the end of each session the coordinator will offer the opportunity to de-brief regarding the session and offer support and guidance where necessary.

Please note that interviews for this role will be taking place shortly so please respond quickly if you wish to be considered.


For further details / informal visits contact:

It is desirable that applicants have lived experience as a person who has used or who has cared for someone who has used mental health services in the past, so there is a level of shared experience and understanding with members when engaging with them.

All volunteers must be able to make their own way to and from recovery offers on their allocated days from home. For this travel expenses will be reimbursed as an out of pocket expense.

Volunteers should have a welcoming demeanour with a strong sense of excellent customer service and be able to support people through demonstrable lived experience and recovery.

All volunteers must have a good understanding of confidentiality, privacy and dignity and be able to act in accordance with Lancashire Care’s Information Governance policy.

Volunteers must be able to understand and adhere with all Trust training offered.

For more information please contact or telephone 01772 645507

Please ensure that you read the Person Specification attached below as your application will be measured against this document. Applications from job share partners are welcome and other forms of flexible working will be considered for all posts.

For all posts which require a Disclosure & Barring Service (DBS) check please be aware of the DBService Code of Practice, a copy of which is available by logging on to the DBS website.

You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within 3 weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.

Lancashire & South Cumbria is committed to celebrating difference as an asset and we know that recruiting talent from diverse backgrounds helps to create a more flexible, creative and effective workforce. We welcome applications from people regardless of age, disability, ethnicity, gender, religion or belief or sexual orientation. If there is anything you’d like to discuss in relation to your application then please ask.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system - TRAC systems. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to LSCFT transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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