Ambulance Care Assistant - Northamptonshire

We are TASL- Thames Ambulance Services Limited, patient transport services across the areas we support. We are recruiting to our frontline team and are looking for Ambulance Care Assistants to join our staff in providing healthcare and support to the people of Northamptonshire.

We are recruiting Ambulance Care Assistants to support our patient transport contact in Northamptonshire.

The role will require you to transport low dependency patients to and from treatment centres in a comfortable, caring, compassionate, empathic and reassuring, timely manner to defined standards based on the principles of CQC standard domains- Caring, Responsive, Effective, Well Led and Safe. A friendly smile and encouraging approach will make a real difference to the patients that you help, giving them a much-needed boost before or after an appointment. Working as an Ambulance Care Assistant is a highly rewarding role, allowing you to make a difference to the experience of patients living with illness.

Key elements of the role

• Maintain high standards of patient care demonstrated by maintaining patient dignity, respect and privacy, communicating effectively delivering a service in an empathic and caring manner.
• Support the delivery of a responsive and dynamic service to meet the individual needs of patients helping TASL with our continual drive to improve service delivery, providing the necessary level of flexibility which will at times require working beyond shift time to complete duties.
• Effective service by working seamlessly as a team to ensure patient centred care and service.
• Support your management team to ensure we are providing a well led service by reporting concerns and communicating with the relevant line managers.
• Providing a safe and secure service to patients by ensuring the safe use of equipment and vehicles, safe comfortable driving and by also maintaining infection control standards and processes at all times.
• Use, care and maintenance of the appropriate equipment.
• To be reliable and on-time.
• Timeliness of reporting completion or amendments to planned journeys.
• Understanding of different patients’ abilities, conditions and limitations.
• Strong people skills with a polite and approachable manner at all times.
• Careful and considerate driving.
• A good knowledge of the local area.
• A full UK driving licence – no more than three points.
• An enhanced disclosure check is required.
• You will need to provide referees (including most recent employer) covering a five-year period before commencing employment.

We will review applications as they are received. If you have not heard back from us within eight weeks of the closing date, please consider your application unsuccessful. Any questions for our recruitment team will only be picked up after shortlisting.

Due to the high volume of applications we receive we are unable to provide feedback at the shortlisting stage. If you are unsuccessful after shortlisting, please refer back to the essential requirements or qualifications on the job description and check to see if you met the requirements and detailed them clearly on your application form.

TASL is an equal opportunities and Disability Confident employer and is committed to improving representation from all sections of the community and the well-being of its workforce. We are keen to promote a positive work-life balance wherever possible and have introduced various policies and working practices to achieve and support this goal.

At TASL we believe that our culture should be built upon our core values and that our behaviour should reflect this.

This role is for current vacancies that we have at both of our bases in Northamptonshire, we have one in Northampton and the other in Kettering.

This role is on a 365 days a year rota, incluisive of bank holidays and weekends.

Our Values – Patients first, Staff focussed, Responsible and Accountable.

We believe that it’s our people who make TASL what it is today. Our values underpin everything we do, how we deliver our services and how we work with each other.