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NB: This vacancy closed to applications on 18/07/2019.

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IT Network Support Officer - Band 5 - IM&T

Job Reference: 179-281-19-P

Employer:
West Suffolk NHS Foundation Trust
Department:
Information Technology
Location:
Bury St. Edmunds
Salary:
£24,214 to £30,112 pa pr

About West Suffolk Hospital & Community Services

West Suffolk NHS Foundation Trust (WSFT) provides hospital and community health care services to the population of west Suffolk and is an associate teaching hospital of the University of Cambridge. We serve a predominantly rural geographical area of roughly 600 square miles with a population of around 280,000.

In addition to the main hospital, we employ staff in a number of community-based locations across Suffolk. Working collaboratively with community services enables us to assist with reducing pressure across the NHS system and provide the right care, in the right place, at the right time.

We work hard to make West Suffolk Hospital and our community services a great place to work. A high performing Trust, our most recent CQC results gave us an overall rating of ‘Outstanding’ – the highest possible rating. We are very proud to be one of a very few acute trusts in the country, and currently the only one in the east of England, to hold this accolade

We regularly receive positive feedback in NHS staff surveys in a range of key areas, consistently scoring in the top 20% of Trusts nationally against seven criteria:

  • recommending the hospital as a place to work or receive treatment

  • satisfaction with the quality of work and patient care they are able to deliver

  • agreeing their role makes a difference to patients

  • feeling recognised and valued by managers and the organisation

  • satisfaction with the level of responsibility and involvement they are given

  • satisfaction with resourcing and support feeling the organisation takes an interest in and action on health and wellbeing.

When applying for jobs, please ensure you read the advert carefully to identify whether the job you wish to apply for is based at the main hospital or at one of our community locations.

Come and join us and be part of, what we think, is the best hospital in the east of England.


IT Network Support Officer - Band 5 - IM&T - 37.5 Hours per Week - Permanent

Could you help West Suffolk Hospital to deliver the best quality and safest care to our local community? If so then an exciting opportunity has become available to join the IT Department of a leading NHS Global Digital Exemplar, working within the Network and Telecoms team.

 

The IT Network Support Officer will be responsible for maintaining the network infrastructure across the West Suffolk NHS Foundation Trust and wider community sites, providing continued and reliable wired, wireless and telephone services across the organisation.

 

The post holder will be expected to provide technical advice and support in relation to network and infrastructure design, configuration and security, working closely with multiple internal and external project management teams under the supervision of the IT Network Engineer.

 

As an IT Network Support Officer, the post golder will be based within the 3rd line infrastructure support team, which is located within the IT Department at the West Suffolk Hospital site providing IT support services to the main Hospital and wider community sites.

 

In addition, the post holder will be expected to work closely with other IT support teams based at the Trust in relation to all voice and data networking requirements. These teams include 1st line helpdesk, 2nd line desktop support, application support and the various teams involved with the Trusts e-Care programme. The post holder will also be working closely with other government IT support teams including local authorities and healthcare providers.

Interviews weeking commencing 29/07/2019.

If you believe that you have the necessary skills, experience and qualities to help us to put patients first, please contact Simon Gilbrook, Senior Network Specialist on 01284 713834 for an informal discussion or to arrange a visit.

**In order to improve efficiency, all correspondence relating to this vacancy, including invitations to interview will be by email only, via NHS Jobs. Would you therefore please ensure you check your emails on a regular basis**

 

In submitting an application form, you authorise West Suffolk NHS FT to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.

 

CAR PARKING - This post does not entitle you to apply to park on the Hospital site.The Trust offer parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital.Details of the bus timetable can be found in the on-line starter pack.

 

If required to work on a weekend, the restriction does not apply. Parking is allowed on site Saturday and Sunday provided a day ticket (£2.10) is clearly displayed.

 

For posts that include “on call” duties successful candidates will need to complete an application form for access through the barriers from the car park office.

 

All applicants should click on the link entitled “How will my application be processed?” prior to submitting their application form.

 

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.




We will endeavour to notify you on the progress of your application. Please note that this could be via email or post; therefore you should ensure you regularly check your email account for new messages.

We are an equal opportunities employer, with a range of flexible working options.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS clearance (Disclosure and Barring Service - Police checks) will be required for relevant posts.

Final Salary Pension Scheme and Life Cover.

Key Worker Living Housing Initiative available to applicable staff groups.

We welcome applications from the Armed Forces community.


Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants



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