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NB: This vacancy closed to applications on 26/07/2019.

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Job Reference: 175-1920-WRD1741A

Royal Papworth Hospital NHS Foundation Trust
Admin Wards
Royal Papworth Hospital, Papworth Road, Cambridge Biomedical Campus, Cambridge
£17,652 to £19,020 pa

As the largest and leading specialist cardiothoracic hospital in the UK, Royal Papworth Hospital is dedicated to providing patients with the best possible care through the excellence of our caring staff. We are located in a bespoke, purpose-built hospital on the world-class Cambridge Biomedical Campus, with administrative services based in Huntingdon.

In October 2019, the Care Quality Commission (CQC) announced the hospital was ‘outstanding’ overall and across all five of the CQC domains; safe, caring, effective, responsive, and well-led - this is the first time an NHS hospital trust has achieved an ‘outstanding’ rating across the five key questions.


Department: Operations

Job Title:  Receptionist

Band 2

Salary Scale:

Hours: 37.5

Vacancy Details

An exciting opportunity has arisen to join the Ward Clinical Administration Team under the Operations Directorate.   The role involves following departmental standard operating procedures to provide a patient focused, high quality, efficient and complete administrative support service to enable efficient patient flow through the ward areas.

The key duties of the role are to assist with the coordination of patient activity through the wards by the completion of designated admission.  This includes following trust standards for meeting and greeting patients and recording information on the Lorenzo system and escalating any delays to the Patient Flow Facilitator.   As well as assisting the ward team by request/book hospital transport for eligible patients. 

You will need basic keyboard skills and an aptitude for using a variety of IT systems together with a degree of flexibility with your working hours.  You will be working as part of a team and play an important part in providing administrative support to clinical areas. 

In return we offer excellent terms and conditions, broad training opportunities and pleasant working conditions.

The post holder will be based at the Cambridge Biomedical Campus.

Only days that are not a working day are: Easter Sunday, Christmas Day, Boxing Day (unless there admissions):

A working day is 7.5 hours per day.


07:00 to 15:00

12:00 to 20:00


08:00 to 16:00

Bank Holidays

08:00 to 16:00

For more information or to arrange an informal visit, please contact Lisa Gibbie, Associate Director of Operations via email or bleep 161.

Closing Date: 26th July 2019

Interviews: Week Beginning the 5th August 2019

** We reserve the right to close this vacancy once sufficient applications have been received**

Priority consideration will be given to NHS Employees who have been declared at risk of redundancy.

The support and benefits available to staff include:
NHS Pension Scheme, extensive retail discount scheme, subsidised restaurant, staff recognition and award scheme, membership options at Frank Lee Centre Leisure & Fitness (campus gym), salary sacrifice 'cycle to work' and 'car' scheme, enhanced pay progression for Band 5 nurses, career progression opportunities, flexible working

We welcome all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working. We are a Smoke Free Hospital.

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Border Agency website.

In submitting an application form you authorise Royal Papworth Hospital NHS Foundation Trust to confirm any previous NHS Service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

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