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NB: This vacancy closed to applications on 19/07/2019.

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Job Reference: 185-A-19-74115

Royal Devon and Exeter NHS Foundation Trust
Transformation Programme Team
£ 18,813 - £ 20,795 per annum / pro rata

We offer a fantastic benefits package with competitive pay rates with annual increases, annual leave of 27 days increasing to 33 days after 10 years, access to the NHS Pension Scheme to which you and the Trust contribute. Our Medical workforce has separate arrangements. Alongside this there are extensive training development opportunities with paid mandatory training, support for flexible working and access to an On-site Ofsted graded ‘Outstanding’ Nursery. We promote a healthy work life balance, provide an Occupational Health Service to support you at work and have a number of NHS discounts available either directly through ourselves or online through NHS Discounts. As part of our recruitment process we can tell you more about our benefits package and you will see that we offer everything you would expect and more!

The Royal Devon and Exeter NHS Foundation Trust (RD&E) provides Acute and Community services across Exeter and East Devon serving a population of more than 450,000 people. In our latest CQC full inspection of our services, the RD&E received an overall rating of “good”. We were rated as “outstanding” for our Emergency and Critical Care services, and for Caring Trustwide.

The Royal Devon & Exeter NHS Foundation Trust has been ranked as the joint best performing non-specialist Trust in the country for overall patient experience of care in the 2016 Care Quality Commission (CQC) Adult Inpatient Survey.

The main hospital site is in the historical Cathedral city of Exeter that has abundant family amenities and beautiful surrounding countryside. It is situated in the middle of the South West Region with easy access to the countryside and coast of Devon and Cornwall. It is well served by rail, road and air links. Good educational facilities such as the University of Exeter and good Ofsted rated schools are available locally. Our Community sites are equally well positioned and are a good place to work.

Enjoy a good quality of life in the South West and be part of our caring workforce.





REF: 185-HR CLOSING DATE: midnight on Friday 19th July 2019



***Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.***



The Transformation Programme Team is looking for a well motivated and enthusiastic person to provide secretarial support. The post-holder will be expected to provide comprehensive secretarial and administrative support to the team, and in particular to the Programme Director, to assist in the joint delivery of the Trust’s projects and service development work in supporting clinical and non-clinical improvement and redesign.

The RD&E is committed to developing the QI culture within the organisation, improving care delivery through process improvement and building staff capability. Applicants will be required to contribute to this culture working as a member of the Transformation Programme Team to enable staff to provide safe, high quality seamless service delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust Values.

Duties will include a full range of administrative and secretarial tasks:

  • Specific secretarial support to the Transformation Programme Director
  • Management of the Transformation Programme Team diaries
  • Organisation and co-ordination of meetings including sourcing of suitable venues, times, and equipment.
  • Supporting the Transformation Programme Team, by participating in and co-ordinating specified pieces of project work across the Trust.
  • Providing appropriate administrative project support to the whole team for their projects as required.
  • Updating the Electronic Staff Record, ensuring all absences and reviews are correctly documented.

You must have an excellent knowledge of Microsoft Office and be skilled in electronic diary management systems. Exceptional interpersonal skills and an ability to liaise with colleagues at various levels is essential. Previous experience within the NHS would be an advantage, but is not required.

Strong communication skills are critical along with the ability to work on both your own initiative and as part of a team. A keen eye for detail and accuracy is also required. This post will require an excellent telephone manner, initiative and flexibility. Your role will underpin the working of the whole team and your ability to work as an integral part of the team is essential.


Hours: 25-30 hours, flexible working


Salary: Band 3: £ 18,813 - £ 20,795 per annum / pro rata


For further details please contact:

Frances Lowery, Programme Manager, 01392 404870



Please note that you will be notified via email regarding the result of your application. If you are successful in obtaining an interview you will be given a minimum of 1 weeks notice, prior to your interview date. If you have not received any correspondence from us within 2 weeks of the closing date please contact the recruitment team on 01392 356166/406960.


If you are appointed to a position within the Trust you will be subject to the NHS Employment Checks Standards which require you to provide original documents to verify your identity, eligibility to work in the UK, qualifications and professional registration (if applicable) prior to your start date. We will take up references to cover a minimum period of the last three years. You will also be required to have an Occupational Health Check.


In order to validate your identity you must provide a valid passport or full birth certificate (specifying the names of the holder’s parents) together with proof of your national insurance number. Your offer of employment with the Trust may be withdrawn in the event that you are unable to provide this documentation or you do not satisfy the NHS Employment Checks Standards.


We accept qualifications from abroad, where these are nationally recognised as valid for the vacancy. The relevant UK professional bodies can advise on whether overseas qualifications are valid to allow the holder to practise in their profession. NARIC can advise what level overseas qualifications are equivalent to, in the UK system. (For example, they will say whether particular overseas qualifications are equivalent to a UK degree.) Our Recruitment Team may also be able to give general advice. (If UK professional registration is required then you should contact the relevant professional body for information about registration. If UK professional registration is required then you will only be considered for the post if you meet this requirement)


We are committed to equal opportunity for all and encourage flexible working arrangements including job sharing.


The Trust is committed to recruiting and supporting a diverse workforce and we welcome applications from all sections of the community, regardless of age, disability, gender, race, religion or sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status.

Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are:
Honesty, Openness & Integrity
Inclusion & Collaboration
Respect & Dignity

***Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.**


Privacy Notice

During the course of this recruitment process, the Trust will be collecting your data and processing it in accordance with relevant Data Protection Legislation. Please see our website for more information with regards to the Trust’s Privacy Notice (RD&E website - Information Governance page). This Privacy Notice is designed to provide you with further information on how we will be using your data for this purpose and to comply with the relevant legislation.

The Royal Devon & Exeter NHS Foundation Trust will contact previous employers to confirm employment history to cover a period of at least 3 years. The Trust is only able accept written references; these will be requested via email. One of your referees must be your current line manager and all references must cover the previous three years work or study history.

Tier 2 Certificate of Sponsorship (formerly a Work Permit):
Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit UK Border Agency website.

As users of the disability confident scheme, we operate a Guaranteed Interview Scheme for job applicants with disabilities. If you let us know, when you apply, that you would like to use this scheme, we will guarantee you an interview, if you meet the essential criteria listed in the person specification section of the job description.

We will also make any reasonable adjustments you require to our selection process. Please let us know what you need.”

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