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NB: This vacancy closed to applications on 08/07/2019.

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Patient pathway coordinator

Job Reference: 188-AC1154

University Hospital Southampton NHS Foundation Trust
Southampton General Hospital, Southampton
£18,813 - £20,795 pa

An exciting opportunity has arisen with the surgical care group for a speciality admin team patient pathway coordinator to work alongside the Upper GI Surgical Team.


This is a busy and varied role, one which requires the post holder to have a flexible approach and a calm, professional manner. The ability to work accurately whilst multi-tasking is essential. The successful candidate will be highly motivated, enthusiastic with a flexible approach to work and have excellent communication skills.


We are looking for individuals with excellent communication skills, the ability to work well under pressure, and a desire to provide a first class service for patients and clinical teams.

You will work closely with the general administration team to facilitate the smooth running of the patient pathway, ensuring that coordinated and streamlined administrative processes are implemented and followed, focussing on the patient and their individual needs, to ensure a smooth patient pathway.

You should have experience of working as a medical or patient services secretary linked to a clinical service, or in a customer focussed environment, and have knowledge of medical terminology. We are looking for an individual with excellent communication skills, attention to detail with the ability to work well under pressure, prioritising a demanding workload

University Hospital Southampton NHS Foundation Trust (UHS) is one of England's largest acute teaching trusts. We've recently been rated ‘Good’ by the CQC and in the latest national NHS Staff Survey we ranked seventh in the country for staff engagement, and fourth best nationally for our proportion of staff saying that they would recommend the hospital as a place to work or to receive care. One of our main objectives has been to become a top ten research trust, with the pharmacy department being an integral part of achieving this.

Informal visits are highly recommended.

Interviews for this post will be held on Thursday 18th July 2019

Closing date for applications, Monday 8th July 2019.

For further details / informal visits contact:

Mary Gillison


Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies under any circumstances.


Getting to work should be as easy as possible and that’s why we have introduced our Travel Promise – a commitment to help provide reasonable travel options for all our staff. Every employee will be provided with either park and ride access or an onsite permit; eligibility for an onsite permit is dependent on the nature and requirements of the role. Staff can also access a range of travel benefits including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars and season ticket loans.


Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all staff equal opportunity to develop, apply for promotions and have working arrangements that help them to achieve a work-life balance.

We actively promote a work environment free from harassment and discrimination, providing training for managers and staff to ensure this happens. We also monitor recruitment activity, training, development, and employment practices to ensure equality with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.


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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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