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NB: This vacancy closed to applications on 01/07/2019.

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System Support Specialist

Job Reference: 384-EC-EMF3799

Royal Surrey County Hospital NHS Foundation Trust
384 495860 Oncology A & C
Guildford, Surrey
£31,921 to £39,029 pa incl. HCAS

The Royal Surrey County Hospital NHS Foundation Trust provides services from one acute hospital in Guildford and two adult community services hospitals across Surrey. We employ over 4,000 staff and serve over two million people locally and regionally. We have recently been rated as ‘Good; by the Care Quality Commission (CQC) and ‘Outstanding’ for being responsive to people’s needs and for our maternity services and ‘Good’ for being caring, effective and safe. We believe that our people are the key to this success and the fact that going the extra mile is inbuilt within our teams. The recent appointment of a new CEO means you would be joining the board at an exciting time.

The Trust serves a population of over 330,000 across south west Surrey. We are a specialist tertiary cancer centre, offering state-of-the-art diagnostic and treatment services to a population of up to two million.

It is an innovative hospital packed with ambition and is an excellent place to start your career as well as move it up a gear or to continue developing yourself professionally.

A regional cancer centre for Surrey, West Sussex and Hampshire, it is also a tertiary specialist centre for ENT and Maxillofacial surgery. It attracts referrals from across the whole country for other specialties (i.e. urology). The Minimal Access Therapy Training Unit (key-hole surgery) is one of only three such training units in the UK.

The Trust has strong links with the nearby University of Surrey and staff are well supported if they wish to undertake further study. As well as this, staff are able to develop and enhance skills and knowledge by undertaking post-qualification support and training at the hospital’s dedicated Education Centre. These are just some of the training and development opportunities available to staff.

The Trust celebrated its 150th birthday on 27 April 2016.

System Support Specialist - St Luke's Cancer Alliance

A rare and exciting opportunity has arisen within St Luke's Cancer Alliance (Royal surrey County Hospital, Ashford and St Peter's Hospital, Frimley Health, Surrey and Sussex healthcare NHS Trust ) in Oncology Department for a System Support Specialist to join our Chemo e-Prescribing team.

The post involves working within a fabulous multidisciplinary team across the St Luke's Cancer Alliance network to support implement and further develop the current Aria MedOnc electronic prescribing and medicines administration and information systems.

This is a key position supporting the e-Prescribing Systems Manager to provide the first line systems support to clinical staff for the chemotherapy Clinical Information System (CIS) across the St Luke’s Cancer Alliance. The e-Prescribing System Support Specialist will work with Trust IT staff and System Suppliers and will support the e-Prescribing Systems Manager to ensure that the needs of the various users of the Clinical Information Systems are met. The post holder will have a strong IT background and be willing to develop an understanding of the clinical deployment of the systems. They will be expected to undertake duties in an independent manner and be capable of using and taking initiative.

Our next areas to focus on are designing the systems for roll out of paper lite project and improving outpatient workflows.

We are looking for a highly motivated, adaptable individual with good communication skills and a positive attitude to improvement and development to join our teams.

Previous experience with electronic prescribing is not necessary, full training will be given. However potential candidates should have excellent and demonstrable ICT skills as well as previous experience of working in a complex environment. We would encourage candidates to contact us or to arrange a visit to the department prior to applying to gain an understanding of the e-prescribing system we use.

Newly graduated IT Students will also be considered.

For further information please contact Sukanthan ( Shan ) via e-mail:

Closing Date: Monday 1st July 2019

Interview Date: TBC

Previous applicants need not apply.

If you are interested in applying for this post please use the links provided to access the full job description/person specification and apply online.

The Trust is committed to promoting equality of opportunity for all its employees as well as maintaining a workforce that broadly reflects the local communities we serve. In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender reassignment, marital status, pregnancy, religion or belief or sexual orientation. Reasonable adjustments to the interview process can also be made for any candidates with a disability.


  • The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
  • Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process.
  • If you have not heard from us within three weeks after the closing date, we regret that this usually means that your application was not successful.
  • In submitting an application form, you authorise Royal Surrey County Hospital NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

The trust aims to treat all applicants fairly in regards to any disclosure of conviction revealed at the application stage. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences. If you currently reside outside of the UK we will require documentary proof of security/police clearance, in English.

The Royal Surrey County Hospital NHS Foundation Trust has a safeguarding policy for both adults and children and is committed to all safeguarding legislation and current standards.

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