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NB: This vacancy closed to applications on 17/06/2019.

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Ward Clerk / Receptionist

Job Reference: 411-MEDICINE-2019-47419

Alder Hey Children's NHS Foundation Trust
411 Emergency Department (912201)
£17,460 to £18,702 pa

Please Note: Although NHS Jobs enables you to use the same application to apply for multiple roles within the NHS, unless you tailor your application to the specific role you are applying for with Alder Hey, and detail how you meet the criteria for this role and what you can offer to Alder Hey, you are unlikely to be successful in your application. Please also make sure that your Employment History is upto date and listed in the correct order. Starting with your current/most recent post and then working backwards.

Please note: If you are an ‘At Risk’ NHS employee you must state this clearly at the top of the Additional Information section on your application form.

Alder Hey as an equal opportunities employer, aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities . All appointments will be made on merit.

To find out more about the various careers available see Alder Hey Careers link below


Alder Hey Children’s NHS Foundation Trust is one of Europe’s largest and busiest children’s hospitals, providing care for over 200,000 children each year. In addition to the hospital site, we are present at more than 40 community outreach sites. We are the UK’s first Children’s Health Park and are committed to continuing to provide world class specialist services for children and young people across the country for which Alder Hey is internationally recognised.

We are looking to recruit reliable, flexible and caring people into the role of A&E Receptionist on a 6 month fixed term basis into the busy and demanding Emergency Department within the Division of Medicine.

The Emergency Department is a 24/7 environment and has circa 60 000 attendances per year. The team care for children and young people aged 0-16 years who can present with minor illness or injury to major trauma cases. Alder Hey ED is a North West Paediatric Trauma centre.

We are looking for caring, organised and well-motivated people who can empathise with parents and families at a difficult time. The ideal candidates will have excellent customer service experience and be able to work well within a team.

The successful candidates will be required to work flexibly across the department as and when necessary. This will require the candidate to be flexible to work 24/7.

Due to high applicant numbers, previous applicants need not apply. Please ensure that you meet the person specification before submitting your application.

For further information regarding these positions please contact Nicola Lyons, Service Manager:

We reserve the right to close vacancies without notice when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Please ensure you check the email account from which you apply regularly as we will contact you using this regarding your application. All candidates will be notified via email whether or not they have been shortlisted.

Alder Hey Children’s NHS Foundation Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are committed to creating a well managed, flexible working environment that supports staff and promotes their welfare and development. We actively promote equality and diversity and operate a Zero Tolerance policy to aggression, violence, bullying and harassment. We will make reasonable adjustments to ensure our recruitment and selection process and the Trust operates a No Smoking Policy.

Please Note: new entrants to the NHS will normally commence on the first paypoint of the relevant band.
Applications are welcome from anyone eligible to work in the UK.

Black, Chinese and Disabled individuals are under-represented in our total workforce, and males are under-represented in our nursing workforce. We actively encourage applicants from these groups.

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