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NB: This vacancy closed to applications on 21/07/2019.

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Clinical Services Facilitator

Job Reference: 262-A-19-56823

Cumbria Partnership NHS Foundation Trust
89619 Psychology - Physical Health
Carlisle or Penrith, Cumbria
£24,214 - £30,112 per annum

Cumbria Partnership NHS Foundation Trust (CPFT) and North Cumbria University Hospitals NHS Trust (NCUH) have merged to form North Cumbria Integrated Care NHS Foundation Trust (NCIC). Joining forces is an historic step in the journey to truly join up health and care services for a happier, healthier population in Cumbria. As a result of the two organisations working closely together with our partners we are already being regarded nationally as a leading edge integrated care system.

The Trust encourages applications from all backgrounds, communities and industries and is committed to having a workforce that is made up of diverse skills, experiences and abilities.

Do you want to make a difference to the health and wellbeing of the community across Cumbria? Do you want to work as part of an innovative service? We are looking for a Clinical Service Facilitator to work with us in the Physical Health and Rehabilitation Psychology Service (PHRPS). This a twelve month temporary post which has the potential to become permanent.

The PHRPS is looking for a Clinical Services Facilitator to provide leadership for the administration team to support the team in operationalising high quality systems and processes to ensure a safe, effective and efficient service. We are continuing to expand our services to be able to support more patients in our community; helping people to self-manage their conditions (and symptoms) and support in improving their quality of life.

The Physical Health Psychology and Rehabilitation Services (PHRPS) are dynamic and constantly evolving, delivering psychological care across Cumbria to patients with a wide range of physical health problems. You will work alongside Clinical, Health, Counselling and neuropsychologists, Specialist Psychological Practitioners, Physiotherapists, Occupational Therapists, CBT Therapists, Wellbeing Activators and Living Well Coaches. A core value of the PHRP service is also to deliver evidence based, and well respected, training across the Cumbria Health community in Psychological skills for long term conditions and cancer.

On a day to day basis – the post holder will provide Clinical Leadership to our admin team and will also contribute to activities involving talking to patients on the phone, arranging appointments and updating patient records. You will also undertake a full range of admin duties, including maintaining diaries, liaising with patients, arranging team meetings and the agendas for these as required, as well as business support as needed. The post holder will have experience of leading on change and service/ quality improvements with a proven track record of positive outcomes.

You will also have experience of dealing with confidential information, experience of working in the NHS or similar setting/large organisation and experience of dealing with people over the telephone. For other details have a look at our job description.

If you want to find out more about what we do and what the role involves, please call and speak Joanna Manley (Service Innovation and Transdisciplinary Lead) on 01768 245954.

  • Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
  • If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £26 + Administration cost of £4.20 = deducted at £10.20 from 1st month salary and £10 deducted from salary over following 2 months.

Enhanced Check: £44 + administration cost of £4.20 = £15.20 deducted from 1st month salary and £11 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK CPFT future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27 day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their NHS jobs account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly
  • Ensure mail from NHS Jobs are added to your address book
  • Check your NHS Jobs Account frequently for updates

If you have been unsuccessful following shortlisting, you can check the status of your application by clicking on "My Applications" and reviewing the status. Due to the volumes of applications we receive we will not automatically issue feedback if you have been unsuccessful.

The Trust has implemented a Probationary Period Policy and Procedure and this will apply on appointment.

Your personal information is important to us; attached is our notice on why we need to hold certain information about you, how we process it and your rights to have it updated.

Overseas candidates wishing to apply, who would require immigration sponsorship, can self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UK Visas and Immigration (UKVI) website.

We welcome your feedback via NHS jobs to how we can improve our recruitment service and we hope to see you working for us soon.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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