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NB: This vacancy closed to applications on 29/05/2019.

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IT Service Desk Technician

Job Reference: 151-CC509-B

Employer:
Frimley Health NHS Foundation Trust
Department:
IT
Location:
Ascot
Salary:
£22,143 - £24,949 pa inc HCAS

Wexham Park Hospital has embarked on an incredible journey of transformation and we want you to be a part of it as we continue forward. Following an inspection by the CQC in November 2015, we were delighted to be recognised by the CQC's Chief Inspector of Hospitals, Prof Sir Mike Richards as delivering “undoubtedly the most impressive examples of improvement" seen within the NHS in recent years. We are continuing to identify ways to improve and have recently announced plans for a new £25m Accident and Emergency department which is due to open in 2019.

Frimley Health NHS Foundation Trust is currently seeking an IT Service Desk Technician at Heatherwood Hospital in Ascot.

The post holder will be responsible for working as part of a busy IT Service Desk team, delivering a friendly, effective and professional service to users.

The IT Service Desk operates as the first point of contact within IM&T, receiving, logging and triaging calls. Calls are resolved at 1st line by the IT Service Desk team wherever possible, using remote tools to do so, or they are escalated and passed to 2nd or 3rd line support team as appropriate.

The full details of this role are described in the Job Description and Person Specification provided. Please read these before applying.




There’s never been a more exciting time to build your career at Frimley Health, one of the country’s largest and most respected hospital trusts. We have three main hospitals: Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area. We also run outpatient clinics and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead, Bracknell and Chalfont St Peter.

Recently we have invested £150m in new facilities to create the best environments for our patients and staff. Our projects include new state-of-the-art Emergency Assessment Centre at Wexham Park and a newly planned care hospital in Ascot.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other. So whether you use our services or are just visiting you can expect us to be Committed to Excellence, Working Together and Facing the Future.

If you have a passion for clinical excellence, patient care and your own career development, you’ll feel at home at Frimley Health. Whether you want to broaden your expertise, strengthen your skills or make the move into management. It’s one of the reasons our staff consistently rate us among the best places to work in the NHS.


Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants



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