Return to search

NB: This vacancy closed to applications on 10/06/2019.

  • Add to favourites

Service Manager -Adult Social Care

Job Reference: L124-23345

Essex County Council
£57k - 65k per annum

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, servinga population of 2 million residents,and has a very successful track record of delivering transformational change. ECCanticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda – one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We arecommitted to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options.

As the Service Manager, you will be responsible for the operational delivery of Adults Social Care in the South Quadrant which covers Basildon, Billericay, Brentwood, Castlepoint, Rochford and includes two hospitals located at Southend and Basildon. You will be managing either on-going support teams ,hospital teams or discharge to assess teams. You will be responsible for teams in the service area, and each team will have a deputy and team manager, helping with operational responsibilities, giving you the necessary time to focus on developing innovative strategies for delivering the best possible outcomes. Each team is multi-disciplined, including social workers, occupational therapists’ senior social workers, senior occupational therapists and community support workers.

You will work with integrated commissioning teams to influence service design and collaborate extensively with a range of internal and external partners on the ground to create a cohesive journey for service users. Joining usnowmeans helping shape a ground-breaking approach to adult social care and making your mark on a transformation that will improve the lives of thousands of people.

Your duties will include:

  • Providing strategic leadership across a thematic/geographic area for delivery of best possible outcomes for vulnerable adults, enabling them to live healthily,independently safely
  • Developing and leadingeffective local approaches to integrated working with delivery partners and external agencies which achieve successful delivery of targeted services.
  • Responsible for delivering change within complex environments to promote and implement new ways of working.
  • Implement the Social Care objectives which support the wider aims of supporting adults to age well, measuring success through operational impact.
  • Work collaboratively with external operational stakeholders and partnerships to develop innovative approaches through maximising potential opportunities for an integrated approach.
  • Working collaboratively withstatutory and non-statutory/voluntary agencies ensuring a joined up approach which facilitates the authorisation and purchasing of appropriate services.
  • Accountable for working within the statutory legal framework, policy and guidance in line with legislative and organisational standards within the Care Act 2015
  • Responsible for the delivery of services within the agreed budget, highlighting risks and issues and non-compliance to agreed contract standards.
  • Educated to degree level (i.e. Diploma or degree in social work, CQSW, CSS) or equivalent experience in a related Social / Health care setting and / or to be Qualified Social Worker, Occupational Therapist or Nurse
  • Experience working as a service manager or head of service within adult social care
  • Evidence of continuing professional development and demonstrable capability of practice in accordance with current professional standards e.g. professional capability framework, knowledge and skills statement.
  • Current registration with the Health and Care Professions Council (HCPC) as a registered social worker or equivalent role.
  • Ability to work collaboratively with internal and external partners and stakeholders,demonstrating breadth of thinking across social care, health, the wider council and system as a whole.
  • Significant experience within a social care or health environment, deep understanding of current social care issues and implications for delivery at local level.
  • Strong leadership and behavioural skills with the ability to focus on results forging a highly performing and motivated team from diverse backgrounds to achieve objectives.
  • Experience of successful delivery within a rapidly changing and ambiguous environment while managing conflicting priorities.
  • Proven influencing skills with an ability to pro-actively lead and deliver cultural change to improve quality of service.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.








Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.