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Assistant ICT Service Operations Officer

Job Reference: 378-QAW0481

Employer:
South West Yorkshire Partnership NHS Foundation Trust
Department:
378 SUP IT Services - 170612
Location:
Wakefield
Salary:
£18,813 to £20,795 pa

Our Trust exists to help people reach their potential and live well in their communities. We’re delighted you’re looking at this job opportunity and hope you want to join our team.

We’re very proud we were chosen as the ‘best organisation’ in the 2017 Kate Granger awards for compassionate care. We live our values every day:

  • We put the person first and in the centre
  • We know that families and carers matter
  • We are respectful, honest, open and transparent
  • We improve and aim to be outstanding
  • We are relevant today and ready for tomorrow

Our values are very important to us which is why we want to recruit people whose values match ours. Read on to find out more about this job opportunity.


This is an exciting opportunity to work within the IM&T department at South West Yorkshire Partnership NHS Foundation Trust (SWYPFT). We are seeking a well-organised and enthusiastic individual who has experience of IT and/or telecommunication support roles and experience of deploying IT solutions.

The successful candidate will have previously worked in an IT environment and an interest in solving problems is essential. In addition, the post holder must be able to demonstrate good interpersonal/communication skills required when engaging with stakeholders and possess the ability to work under their own initiative to support the delivery of successful solutions.

This will require the post holder to be capable of supporting innovative solutions whilst maintaining a positive “can do” attitude, personal resilience and the appetite to take on a challenge.

The successful candidate will be expected to establish effective links with staff Trust wide across all Directorates with regards to the provision of ICT services and ICT equipment including Voice over Internet Protocol (VOIP) phones and Mobile Device Management (MDM). A sound understanding of IT is essential.

For further information and an informal discussion please contact Malcolm Maughan ICT Service Operations Manager on 07776345929 or Chris Crocker, ICT Service Operations & Innovation Manager on 07554 334746.




As a flexible employer encouraging a healthy work/life balance, we will consider Part-Time working opportunities for all our positions.

Our application process will test your attitudes and behaviours, as well as your knowledge and skills. So that we know we’d be a good match for each other. If you’re successful you’ll then have a 12 months values based induction.

You’ll also have access to a wide range of wellbeing support because our wellbeing at work matters to #allofus. There’s a great range of support for us all including a workplace physio, staff retreats, health checks, counselling, mindfulness and a variety of sports groups. You can take part in our award-winning Creative Minds activities as well as access courses at our innovative recovery colleges.

We know there’s a wealth of talent among people who have a disability as well as those who have experience of mental or physical health problems. So, if you need any support with your application just give us a call on 01226 644081.

A couple of things to note – if you’re shortlisted for interview we’ll contact you via your NHS jobs account, so please check this regularly. Please provide email addresses wherever possible for your references. Bear in mind that we reserve the right to close a vacancy before the advertised closing date if necessary, so please apply as soon as you can.

We hope you would like to join our award winning team. Good luck with your application.





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