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NB: This vacancy closed to applications on 23/05/2019.

Patient Services Officer

Job Reference: 869-1456

North of England Commissioning Support
Valens Medical Partnership
From £15,839 per annum

Full time/Part time - Permanent

Full time Salary for 37hpw from £15,839 per annum

We are looking for enthusiastic, highly motivated Patient Services Officers to join our team providing call handling and frontline reception and administrative services in our GP Practices. Come and join our team dedicated to maintaining high standards of customer service to our patients.

We have vacancies as follows:

Wellway Medical Group - full time/part time – permanent. You will work across our surgeries in Morpeth, Pegswood, Lynemouth and Newbiggin.

Brockwell Medical Group - full time fixed term contract for 12 months (maternity leave cover). Mainly based in Cramlington, you may also be required to cover our surgeries in Seaton Delaval and Seaton Sluice.

Candidates will need a confident and sympathetic nature when dealing with the public, excellent customer service skills and the ability to remain calm under pressure. Excellent IT and communication skills both written and verbal and a good telephone manner are essential. You must be available to work shifts between 8am and 8pm Monday to Friday and Saturday mornings 8am -12 midday and be able to travel to meet the requirements of the role.

Previous experience in a similar role and using Systmone is desirable, although not essential as training will be provided.



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